IP Telephony and Phones

Hi All,One of the guys at work has been trying and complete the following tasks, but so far no luck.  Wondering if anyone has been able to get this to work..http://www.cisco.com/en/US/products/hw/gatecont/ps514/products_configuration_example09186a008...

Hi,We provide helpdesk services for our customers. Our customers all have their own helpdesknumber that they use to call us.Up until now every helpdesk employee had several shared octolines on his/her phone, one for each customer (and also matching a...

I have a sporadic issue with 9971s where internal/external inbound or outbound calls when answered are automatically put on hold.  Has anyone experiences something like this.  CUCM is 8.0.3.21900 and Firmware is 9.2(1)Manish

hi,I have third party IVR(altitude) which is intergated with Cisco CCM via sip trunk .When i transfer the call to any pstn number.I receive one ring.When i transfer the call to internal extension it works.Any body have similiar issue beforeThanks

hi,I got a problem about mgcp GW and CUCM routing.E1*2 DID------MGCP GW---------CUCMall the ip phone are registered to the CUCM, and it is always ok for outbound calls from the ip phone to PSTN.but when the PSTN call the DID numbers , sometimes ok an...

Dear All,Greetings!!We have upgraded the CME IOS from 15.2(1)T to 15.2(2)T, after upgrade the IOS the CME version also updated to 9.0 and all are working fine except CUE gui webpage. When upgrade the IOS or cue version we need to update the GUI files...

Hello guys!     I have a client that needs to renew its Smartnet 8x5xNBD maintenance contract for the following part numbers:1. CON-SNT-MCS782CM2. CON-SNT-MCS782UC The situation is that these part numbers no longer appear in the Dynamic Configurator ...

Are there any docs out there that would assist in creating a SIP trunk to a MS Lync 2010 server? I think I have it done, but calls get a fast busy so that could be anything.Which RTMT function would be best used to check the SIP trunk for issues, wat...

Hi,Is it possible to find a translation pattern from a known DN in CUCM version 7.0?In my case, we have a lot of patterns and while ideally an up-to-date spreadsheet would probably suffice, it would be handy if you could find this out from the system...

I just want to ask if I have 2 cucm cluster and want to connect both of them, is it possible to use a H.323 Gateway to connect one cluster to the other (vice versa) or only the intercluster trunk is the way for them to connect?

Hi, the last week i help my customer to change their Publisher IP address and after that testing everything is ok .but today , their enginner found that the subscriber still send the traffic to the old publisher ip .using the port TCP/8002 and TCP/22...

Please assist,My voice gateway (Cisco 3945) shows "19 DSP resource allocation failure" when running the command: show voice dsp group all.sh inventory shows output below:NAME: "PVDM3 DSP DIMM with 32 Channels on Slot 0 SubSlot 3", DESCR: "PVDM3 DSP D...