Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi guys,we have an MCS-7825-I3 with CUCM 7.0.2 that has started rebooting a couple of times a day the last few days.I can,t find anything wrong with it in the logfiles and syslog...could it be a hardware issue?
Hi there - we have 9 MeetMe lines configured. Internally users dial in using the 4 digit id (these are 950x000x____ numbers, not DIDs) and externally people dial an 800 number that is routed to a call handler in unity and press their meeting room num...
Hi We have a client who has an interesting issue.The client has 30 Cisco 7911 phones, of which 6 are in a hunt group.When a user in the hunt group tries to do a consultative transfer they are able to connect to the receiving phone, but when they pres...
Hi, we usually set up users' voicemail to thier emails in a WAV files. but for some reason, we didn't set it up for one user.Now, she wants to have a digital copy of her voicemails in her phone. Is there a possible way to pull all her voicemail out?I...
I am having intermittant issues with calls that come in from a PRI through a call router then are sent to a 3rd party system via SIP trunk.Doing Q931 debugging on the routers to a syslog server I can see calls that ring in but instead of seeing an AL...
HiWe have Cisco & Polycom IP Phones registering to CME. How do I restrict registered IP Phone to initial/receive a call from specific extension only.( i.e : Extension 111 can call extension 222 only + Extension 111 can recevie call from extension 222...
Hi, Just configured Unity Connection Visual Voicemail, and I confirmed each test step. Phone doesn't get Voicemail and Visual Voicemail options. It do just call the hunt pilot for Voicemail, always! I did all that I could. Only Voicemail, Only Visual...
Hi all,I have a customer with a requirement for Beep Tones for any phones that are recorded. I am not sure if it is mandantory law in Australia to enable such beep tones in the lines that are recorded. While there is such a Recording Tone option on t...
Hi,When I was going through Cisco Voice GWs and GKs book, I have read through the following.When CAMA trunks configured with reversal of TIP and RIGN wiring connections to the PSTN, the voice call will go through but it will get disconnected after 15...
HiWe have VG224 on production.Since it was not responding, we restarted VG224. After restart,We are getting "Original NVCONFIG doesn't have correct MAGIC number" error while bootup.We did power restart few times. Also, we have reloaded this device us...
can anybody suggest me what are the settings related to incoming calls on gateway and cucm earliest response highly appreciatedand i would like to know whether the DIDs might be the problem
Hi anybody,we are going to buy IBM servers 7825 I 4 V03 and we want to have a remote option. We tried two different RSA adapters with no success. After installing the adapter the server stops during system check (BIOS). May be this is related to the ...
Can someone help me to synchronise 02 Microsoft Active Directory Forests with a cluster of CCM 8.5 (01 PUB and 02 SUB)?
Hi,I'm troubleshooting a conference/Hold and transfer inside a SIP Trunk.The behaviors are the same : OnHold : When caller is set on hold, then it is dropped automatically after 5 seconds.Transfer : The caller A is set on hold, and compose the second...
HiCUCM 7.1(5) with only one server, MRG, MRGL, Device Pools and Regions correctly configured. No MoH is heard (like muted) when a phone is put on hold. This happens with internal as well as external calls.No multicast MoH is configured, no strange th...
