Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
HelloIs it possible to use a DRS-backup v.7 and restore it on a new server v.8.51 ??or are there another way to "move" from 7 to a new server 8.51 ?Regardsslu
hiI am using cucm 7.1. and ip phone is 7942g. the problem is the frimware of ip phone was not able to upgrade automaticaly.and the ip phone was registering and unregistering continiously in cucm for remote site.please tell me why it was registering a...
Hi, One of our customer want to upgrade their contact centre express from 7.0 to 8.5. Please help me to find the below information :- 1. Which all are product we need to purchase from Cisco for this upgradation ? 2. What are the part numbers we need...
Hello Team,does anybody have installed this Upgrade File from CCO yet ?I´ve got the message "error accessing the upgrade file" either mounting the ISO-File or transferring it with sftp.(The transfer itself works fine). The File size of the downloaded...
How can we edit the services according to our specifications on the cisco ip phones, have some knoweldge about it that we use the Cisco SDK for xml scripting and editing, can anybody let me know the exact steps for the same, so that i can create a s...
I can recieve daily reports without a problem, but the monthly reports never come with the same configuration.CCMBE 8.6Anyone else experience this?
I am using CUCM 6.1.4.1000-10. All of my phone extensions can be direct dialed (ie: (acode)-266-nnnn where nnnn is the extension or directory number) I am having an issue with on of the extensions. When I dial it directly, it gives me a busy signa...
I read somewhere that this was supposed to become available in version 8.6.2Does anyone here know if it actually made it in the release and if so can you provide a link to configuration of it.Thank you,Gary Hicks
I am getting mix reports of users with 7900 series phones that call an outside auto attendant (not unity, another business over PSTN) and are unable to navigate the DTMF menu. Example press 1 for operator and it is not responding. The problem is in...
I have a large install of 7921 wireless IP phones that every so often, in the middle or on answering or making a call will just drop connection to the network and re-register themselves. with the message leaving service area.the area the phones are i...
phones in system keep unregistered randomly within 1 sec.CPU on router is fine.Cisco 2851 (revision 53.51) with 501760K/22528K bytes of memory.Do Debug ephone error see below infoJul 14 13:44:59.139: %IPPHONE-6-UNREGISTER_ABNORMAL: ephone-8:SEP002...
Hello,I work on a service desk and currently when we make outgoing calls it just adds thats time in the unavailability time instead of showing it seperatly. I know that we use CCM. We have been told that CCM is limited and can not show outgoing call ...
Hi there,We are connected a Cisco Router to a BT Dealer Board (DB) system via a QSIG E1 link. The idea is that the users on the DB will be able to call the IP phones on the UCM cluster, and of course call the PSTN through the GW's. All do-able stuff,...
What are efxs voice ports?
Hi there,I am facing an issue with the directories of IP phones. since 2 weeks no missed, placed and received calls are logging in the directories. i dont know where to look for the problem.We are running CUCM 7.1.5.33900-10 with 7945 IP Phones.Regar...
