Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi Friends , Can someone kindly explain the call manager integration with Exchange 2010 .Regards,Abhishek Singh
HIWhen we logging to Cisco supervisor desktop The agent team summary information is counting values for many days. In the passed it used to reset and start again every time an agent logged in. Is it a BUG or something else?thank you
Whenever someone dials a person locally, the receiving phone shows the same number ringing on both the primary line and the on hold line. It looks a though the calling phone is calling the same number twice simutaniously. The dialed phone goes to voi...
Hey all.I changed a 7912 from sccp to sip. It was reported this phone worked 100% before the software change...Now.. Only the softkeys, up and down arrow, volume up (the volume down key does not work), and headet off hook appear to respond when you...
Hi All,I was wondering some questions, I need to upgrade my CUCM 7.1.3 to 7.1.5, because I need some ATA's 187 to work, I've read that ATA's firmware only works under 7.1.5.But I though that the upgrade is moke like intalling a DEV PACK, but I think ...
Hi AllI would like to have a UC520 automatically reboot (by applying some command on configuration) after every 2 or month continues running and set a time and date frame.because we have few customers with UC500, UC520, after 3 months they cant make ...
Hi,Our callmanager was running 6.1.x and then I upgraded this to 7.1.5Everything was working fine.A week later I upgraded this to 8.5.1, from tat moment on we had issues with extension mobility.When you would press the services button, on older phone...
In my call center our Customer Care representative gives a call to customer and explanin about our product..in return the customers call back on this same numbers to avoid 800 call charges we do provide 800 call number facility so i want the incoming...
I have a FXS port connected to a 2821 gateway that I want to be configured so that it displays a specific number when calling out of it to the PSTN. A PRI is attached to the same gateway that handles all outbound calls. The FXS port has an analog dev...
hello,please i have a client that is using cisco 2651XM @ a remote site, please i want to know maybe i need an extra hardware on 2600XM series to support VPN and CME.?i know it support CME but still dont know maybe it will work with both CME/VPN?Tha...
Hello All- Want to know how I can find out the retention period (if it exists) for CDR data pulled up by CAR.Thanx-michael
I have CM7.1.5 using H323 GW's with Local Route Groups. None of the current RP's have CMC/FAC configured.I am now being asked if CMC/FAC could be configured for one site. Is this possible?
Hello,If running UCM 8.5 and I have an H.323 gateway (a 2900 series router with an FXS card) what do I need to do on CM (and possibly on the router) to route a number out of one of the FXS ports? A paging system is plugged into the FXS port so the e...
Greetings,We have a a requirement from the business that when phones are not registered that they continue to ring since there is no voicemail setup for this site (they don't to hear the fast busy) The only setting I see for unregistered phones is to...
Hi A very small query from my side, wanted to know, where we exactly check the time on the call manger on the OS admin page on the call manager ( GUI ) , and not the CLI .
