IP Telephony and Phones

I have a site that for some reason the agents get stuck in Reserved state for up to 4 minutes. I was able to call one of the agents direct extension and it seemed to release the agent out of the Reserved state for some reason.Any thoughts or suggesti...

Did anyone configure the Cisco 7937 conference phone in a meeting room where surround with glass wall?

Hi all,When we do a seach on an ip phone on the corporate directoty the output is there but classified by DN while it will be mauch better if it is classified by name.Is is possible to cnge/manipulate this output?We have CUCM 8.5.2 and there is no AD...

Dears,I have some questions regarding LDAP Authentication.I want to link Call Manager with Active Directory using LDAP. I have below concernsWhat will happen with the existing End User Name already in the Call Manager but not in AD. Will they be dele...

RTMT plugin client version does not work with backend system, please un-install current RTMT first, download the plugin from this particular CallManager cluster, then install it and try again!The instructions sound pretty simple but when I do what it...

Hi,I have a CUCM 7.1.5.10000-12 .I configured a Nagios to supervize services and ressources .Recently i have many alerts like that :***** Nagios ***** Notification Type: PROBLEM Service: Disk Space Host: CUCM-XXX Address: 10.254.XX.XX State: CRITIC...

Hi.I have installed one gatekeeper and two gateway.gw1 did range 37500-37799gw2 did range 37800-37999on gw1 int loopback 0h323-gateway tech prefix 37[5-7]on gw2int loopback 0h323-gateway tech-prefix 37[8-9]How can I write did range on gateway. When t...

Hello all,I've searched in this forum the difference between features supported when using SCCP and SIP.So what are the supported and unsupported features if we just use SIP Phones ine CUCME instead of SCCP firmwares.Is there any link about this?Rega...

Hi,My SIP provider wants me to send a specific number as the calling number or else outbound calls will not be allowed.The number the Provider is expecting is 2634261e0I'm having issues building a translation patter that will allow the e in this numb...

The call managers which were setup before I started seem to have far too many certificates. I can't imagine they are all being used. I would think we would have 3 for web and 1 or 2 for ldap. I'm still green in the cert space. Can anyone help direct ...

Hello everyone,Can you please tell me how can I share all DPS channels among 24 T1 interfaces?I’m using G711 codec.Slot 0 SubSlot 4 - PVDM3-64Slot 1 SubSlot 3 - PVDM2-32Slot 1 SubSlot 4 - PVDM2-32Slot 2 SubSlot 3 - PVDM2-64Slot 2 SubSlot 4 - PVDM2-64...

Hi All !I am a IPT  Engineer, with 1 year of work experience of Cisco TAC, have recently joined an enterprise where i have been asked to Implement the IP telephony on site ( implementation ) at Frankfurt . Although  i have more than hands on knoweldg...