Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I have a CTI-RP with multiple lines associated to it. One of the administrators deleted lines on this RP and ever since then I've been having this error showing up on the RP once I click on the line.Unmapped Exception Index: 22, Size: 21I can't delet...
I just received a Cisco Cius Tablet for evaluation. Can it run on CM 8.0.1? We were able to use the Jabber for Android.
Hello, I have 2 phones that are configured for single-buitton login to a call center, they both work fine. However, the first phone will automatically select the Call Center service that is configured on the phone and login with it. The second ...
Hi Folks, I'm in the process of an implementation right now that has a lot of moving parts. My customer has significant movement twice a year (school division) which is causing some administrative challenges. One of these challenges is the fact...
I have a customer using fax over a SIP trunk, across CUBE. Faxing are not being received and i believe its related to the fax machine, but need additional information. The problem is intermittent, some faxes are received. I tested a few faxes and ...
Hi, I have one CME 8.1 ( router 2921 - IOS:c2900-universalk9-mz.SPA.151-2.T2.bin) connected to PSTN through BRI interfaces.When i receive an incoming call from PSTN call goes to AA (B-ACD 3.0.0.2) > welcome message > One of the extension in ACD ...
Does each movi user require a movi license and a TMS license? I see both in the ordering tool.
Hi there,I'm in New Zealand and trying to configure a UC320w with 4x FXO ports from an ancient Centrix system that uses the dtmf code 9 to seize an outbound line. The problem is that when selecting the NZ region it will always add a leading 0 to any ...
We currently have 7960 in our environement and for some reasons we are starting to see phones dropping registration connection from CUCM and then goes into its POST but fails and registers "TFTP file not found".It wouldn't be that bad if only one or...
My client is requesting this feature:When the user is on the phone with caller 1, there is another caller 2 calling. But the users can't pick up the call from the caller 2 at the moment and caller 2 is transfered to VM and is leaving voice message. I...
I'd like to document our 8.5 installation in the lab so that we can speed up the process for future CUCM installs.I have the platform build done, but when it comes to the CM configuration, I find myself bouncing around from section to section a lot m...
Hi allWe currently need to install a new locale on to our CUCM cluster 6.1(5) - All Cisco documentation points to us needing to reboot the cluster. Does anyone know if there is a way around this? A cluster reboot seems extreme for updating a locale, ...
Does anyone know how Phone Designer chooses which line on the phone to apply the rigntone to?
Afternoon Netpros!Is there some kind of report I can run or trace I can collect that will tell me if the CAC I have configured on a SIP trunk actually blocked any incoming calls? We had a period of extremely high call volume the other day and I would...
Hi all,I try to use a new moh. So when I upload the file, I see in the list of "Music On Hold Audio File Management":File nameLengthFile StatusSampleAudioSource5 min 38 secIn UseSilenceAudioSource0 min 30 secTranslation Completemymoh0 min 0 secOpenin...
