IP Telephony and Phones

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Dear All,     how are you, i always learn many things from you and your discussions, so i need to increase my knowledge with your help and support.could you clarify the difference between B-ACD, Auto-Attendance, and IVR? with configuration example, a...

I have a 7941 phone that is showing ??? over the the left side of softkeys and when it rings it only gives a chirp then no more ringing. Any ideas on how to fix this or what the issue might be? I have reset it in the CM, reset it manually and still s...

DebbyHill by Level 1
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  • 2 replies
  • 0 Helpful votes

We are using VoIP,  and using Cisco call manger 7.1.3, our network in country 1 connected to country 2 network through VPN tunnel, we have no issue dialing extension  No. in our network to country 2 network. We need to route external PSTN calls comin...

Dear allWe are using ucm 8.0.2 problem is some phones extension mobilty is not working we are using only 7942 ip phones getting error message host not foundalready change enterprise parameters URL 's but still not working first time registerd phones ...

renji joy by Level 1
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  • 3 replies
  • 0 Helpful votes

Hi All,         My client requirement is to play a script when someone dials their number. It gives two options Press 1 for salesPress 2 for RentalsOr hold the line to speak to receptionI am using menu for option 1 and 2 but I am not sure how to play...

Hi,I am having the hardest time installing CUCM 8 or 8.6 on VMware workistation 7.1. I have assigned 2Gb RAM, 80Gb HDD, SCSI (tried IDE too)drive and putting the network in the bridge mode. I am receiving a critial error at the hardware validation an...

I have a problem with the integration between CUE and CME.I supose that i have the right configuration (after read a lot of manual and examples), but when i make a phone call to the voice mail extension, i directly have a fast busy like response.I ha...