1)how to add Speed dialing on ip phone keypad buttons if press 0 go to help desk extension press 1 to my manager and this way till 9 waiting for quick response
IP Telephony and Phones
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Forum Posts
Hi,A client's cucm is backlogging the sftp of the CDR files to the configured billing server, first a day, and now it's 7 days behind!We see it sftp'ing 1 file every minute, no matter what backlog there is, there are 2 subs pushing cdr and cmr fi...
Having trouble placing an outgoing call to a local area code. There is a previously configured Route Pattern configured as:Route Pattern = 9.[2-9]XXXXXX (- for local calls)Gateway/Route list = 3745 configured gwRoute Option = Route this patternProvi...
Hello all.We purchased voice bundle 2951 and CUCM 8.5 and now I have some troubles with external line monitoring on my SIP phones. all phones are registered on CUCM sucsessfully, but i have no idea how to make the phone button (BLF) to signal when th...
Hi,CUCM 8.5, Click to Call 8.0.254, Outlook 2010We have click to call working when dialing from the system tray icon but from Outlook 2010 it still complains about the fact that it needs international access codes.We have CUCM setup for + dialing (wi...
I'm trying to set up the new Cius VPN, and don't appear to have an LSC on my device. My Ethernet MAC address is 00:22:bd:d6:92:d3 (Boulder Alpha, 720-562-6739). This phone was also added recently, so not sure if needs a profile as well or not.
How to Add Background image the user deleted our company logo image from his phone but this new uploaded image is still with all other phones i have reset the phone but i could not see this image only the default image is available.please to me the ...
Hi AllOne of our customers is asking for automated CDR reports to be sent to his mail on a monthly basis, I have done the necessary configuration (Mail Id, Password, Mail Domain, Mail Server Name) along with the schedule, but nothing seems to be impo...
Hi Members,I have a scenario here could some provide your suggestions.PSTN-----T1------>VG-------Sip-------->CUSP------Sip------>CUCM 8------>IP Phone.This a Contact Centre Environment where i have IPCC too but i havent given in the above flow.Now we...
Hi friends , starting this discussion to get your views and information whether the above mentioned book Mr. Salvatore Collora, is there for later version of the call manager like CALL MANAGER 6.X,7.X and more specifically with the call manager 8.x,...
Resolved! Need suggestion
Hi,In Call Manager of our network we are using Route pattern 0.00[2-9]![0-9#].So,customer has to dial this route pattern along with #.Now customer donn't want to dial # key after dialing this route pattern.So,can i remove this # from this route patte...
First,We have Cisco MCS Server running CUCM version 8.0.3-2000.We are migrating to Cisco UCS C-series (C210M1) VM with CUCM 8.5.CUCM version on MCS is 8.0.3-2000.On new UCS C-series VM CUCM verson is 8.5.Shall we take backup on MCS server (8.0) and r...
Resolved! CUCM 7.1(5b)
Hi All,I'm configuring CUCM 7.1 for the first time after working with 4.x and have a question. The option for the NANP does not show up in the drop down list in the device pool config. Do I have to install it? Should the option be there by default?...
Hi,None of the debug commands like show isdn q931 or show voice ccapi inout is running in my voice gateway 3925 . am not being able check my incoming and outgoing calls. Can anyone help me with this..Thanks
Is there a way to prevent MOH from running in a conference call? We have a group that holds training via the conferences and occasionally a user will place them on hold and the MOH disrupts the training session.Thanks in advance for any help.
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