IP Telephony and Phones

We are curently running CallManger ver 7.0.1.11002.  The current firmware on the 7941G is SCCP41.8-4-1S and we want to upgrade to firmware version 8.5(2).  Looking at the release notes it talks about device packs.  What are device packs?  Is that som...

Is this possible? Here at HQ we're on a full blown Call Manager which allows you to create a CIPC profile and simply install the IP Communicator applet.It's been requested by an off-site business unit who is situated with a CME ver 7.1, he would like...

I have a 2851 at customer site.  It has 2FXO for SRST and 911 calls.  I can call 911 going out the FXO port but when I get a call back the second FXO answers after 2 or 3 rings and gives dial tone , and you can make a call out.  If I look at the Dial...

We are still back on the unsupported vers 4.3 Call ManagerI need to do a db dump from sql analyzer of all current phones in use. The business would like to distinguish what DID's from which blocks are mainly being used.Basically an overall subscriber...

we met site to site one way audio, how to see one way audio log which are collected by RTMT8.1?and find relatived reason?

Not sure how this all works as cisco licensing is sometimes more difficult than getting the product itself running. I'm doing a unity 5.0 to unity connection 8.x migration. It looks like what was ordered was the unity upgrade (CON-ESWUNITY8V & UNITY8...

I am shortly retiring a gateway that has transcoder resources configured (it is no longer doing any PSTN termination). I did not want to remove it from MRL's until I was sure it was no longer being used. I set an alert in RTMT and have been running t...

Hello Team,BARS is the tool for backup and restore of the database of a CUCM cluster. Is there any difference in the result when changing the HW of a cluster with the following procedures:1) Install new publisher server, restore the whole BARS backup...

I have an ISDN30 with 20 voice channels. I'm looking to restrict the number of outbound calls to 15 so that there are always 5 free for incoming calls.Is there a Global equivalent of the dial-peer max-conn command?Thanks

According to the manual, on a 9951, you should be able to go to Applications->Call History to see you call log.Yet on the 9951s (& 9971s) I have, the Call History option is not shown when I press "Applications"What do I need to do to enable this ?GTG

when I log in console I found the following warning:Licensing Warnings: Software Version license is missing. Call Manager Service will not start. Please upload SW Feature license file. I didn't do any upgrade, I don't know why this happen, maybe cau...

This is what is currently on my gateway and I need to change the SCCP config to reflect a new IP. I know that if I just try to do a "no sccp ccm 172.xx.xx.xx identifier 2 version 7.0" it's going to give me an error because it's being used in other pl...

Hi,In CUCM 7.1.3 we registered the Nortel 1120 SIP Phone. Phone is registred & from there we able to calls the numbers internally with in the cluster.If i dialed some external numbers i'm getting fast busy reorder tone.In CUCM logs we are getting "SI...