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Hi,I have CUE 7.1 and CUCM 7.1. I have created users on CUE and configured all the necessary things on CUCM 7.1 Everything is fine. I could hear the voice mail notice to record the message.and then i got the message on my phone display but when i cli...

techguy by Level 4
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Resolved! B-ACD Call Queuing

I'm testing the B-ACD feature of CME.  I was trying to acheive the following:When there's no agent's available, incoming call to AA was put in queue.However, per the document on http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/bacd/configuration/g...