IP Telephony and Phones

We have a handful of CME/CUE branch offices ranging from version 3.1 to 8.0.  The problem that Im having is creating a seperate admin account to administer the CUE.  Do I have to create a seperate "web account" and cli account?  Within the cli of my ...

If the Phone password restrictions, and lockout policies are changed, it a restart of Unity required to apply the changes.If a user is 10 days into a new password, and the "days until password expires" field is changed, does the user days get reset ?...

OK, a little backstory -Just completed an upgrade from CM 6.0 to CM 8.5, and migrated from a physical cluster at one site to a virtual cluster at another site across the WAN.  Since then, users at one remote site say they can park any and all interna...

Hello, We  are using Cisco UC520 for IP telephony, we have 3 branches all are connected over VPN and have 8 Cisco IP Phone configure on different site, I want to use my  mobile as IP phone for attend call.To summarize, my question is: how can I use ...

Am upgrading CUE(s) from 7.0 to 7.1 or higher, and need to transfer my licenses.Am hearing two different answers -  I can trade-in my current licenses or I cannot and have to purchase new voicemail licenses.Can anyone tell me which answer is correct ...

I have a call center where other agents would like to pickup calls coming into other agent. Due to the stat of the call center i cant expect the agents to be sitting at by the phone all the time and it turns out to be a problem to go "not ready".So a...

Have you seen Cisco Unified IP Phones, either in movies or on television programs? If yes, where have you seen them presented and was the presentation effective in your mind? If yes, how so and if not, why not? Here are two upcoming movies (trailer l...

Hello,I have just installed a 3945 as a Voice Gateway, connected to a couple of E1 links (one would be for incoming calls, the other one just for outgoing).I'm having an issue related to the incoming calls, I call to some of the numbers assigned to t...

Hello,We have a strange behavior happening.  Here's the details:User hits the Messages button to log in to their vmail (no MWI lit up).Cisco Unity Connection responds that the password is incorrect.However, if there is a message (i.e. MWI is lit up),...