IP Telephony and Phones

We have approx 400 users on our CUCM 7.1 system. Many of these staff are also mobile workers to some degree, and we use Extension Mobility to allow them to hot-desk etc.We're currently looking at how we can get calls to the right people first time, a...

I am working with a client and they are having an issue with a 2821 router running CME. After about a day the FXO ports will go to a S_OPEN_PEND status. A shut/no shut on the voice port does not clear the status the only thing that seems to work is t...

Hi All,I have made a CFW ALL to Voicemail on the site Main number and created a Call Handler for the main number on the unity. So whenever customers call main number, they will hear the greeting and while greeting plays if they press 0, it will get f...

Hi all,We recently had a hard disk "fail" on our customers' 7835H1 server (CUCM version 6.1.4). However the issue is that the failure was only spotted because a customer engineer noticed a red X on the front of the disk when in he datacentre. I order...

I am looking for clarification on the number of VMW-UC-STD-K9-1A  required to support C series server.  My understanding is the VMW-UC-STD-k9-1a will support 1 server with two physical CPU Sockets....since C series only have 2 CPUs I should only need...

Hi,I'm not able to upgrade the call manager version from 6.1.2. to 6.1.3. I'm getting ' the hardware doesn’t support the version' error. I'm using  CISCO MCS7825I3-K9-CMB1  server ind bios version BM BIOS Version 1.45-[G9E145AUS-1.45]- .Earlier we ha...

Hello!i have a problem with sending fax through a cisco ata 186 adapter, i can send to some numbers.. but thats not many.i have a ata 186-l2-A adapter with Version: v3.1.0 atasccp connected to a cisco callmanager express router with cme 4.1i have att...

Hi All,My customer has two locations with IPT setup. one in india with cisco IP telephony and th eanother in Hong kong with Asterisk setup. both are interconnected via SIP trunk. customer wants to configure logical partitioning in india location. I c...

Hello I am implementing a new 8.0 UCM system with 2 UCM servers. I have installed many systems and the configuration is valid but some phones after a period of time seem to be able to only register to the publisher and thinks that its SRST reference ...

I have a 7911 that I was trying to upgrade the firmware on and I read it needed older firmware to step to the newest. I tried to do a factory reset (Hold #, Plug in, Release # after message light flashes, 123456789*0#) unti now is a blank screen, pul...

I am trying to make a Application User that only has the ability to add/change phones, add/change Directory Numbers, associate Directory Numbers with phones and view the Route Plan Report.  I created a role (User Management/Role) and checked the boxe...

HiDoes anyone know wether you can get any detailed information from the Call Manager from a monitoring perspective?We manage a lot of Call Managers but are only able to do Ping and Poll at present with the CUCM. We want to be able to check the status...