IP Telephony and Phones

Hello I am implementing a new 8.0 UCM system with 2 UCM servers. I have installed many systems and the configuration is valid but some phones after a period of time seem to be able to only register to the publisher and thinks that its SRST reference ...

I have a 7911 that I was trying to upgrade the firmware on and I read it needed older firmware to step to the newest. I tried to do a factory reset (Hold #, Plug in, Release # after message light flashes, 123456789*0#) unti now is a blank screen, pul...

I am trying to make a Application User that only has the ability to add/change phones, add/change Directory Numbers, associate Directory Numbers with phones and view the Route Plan Report.  I created a role (User Management/Role) and checked the boxe...

HiDoes anyone know wether you can get any detailed information from the Call Manager from a monitoring perspective?We manage a lot of Call Managers but are only able to do Ping and Poll at present with the CUCM. We want to be able to check the status...

Hello,recentlywe have been experiencing problems with our uc520we have 3 fxo lines and just randomly it freezes meaning that when we try to call out it sounds as if someone is using it-busy. when we try call the line the line doesnt ring(sounds busy)...

We are using CUCM8 Business Edition running 8.0.3We are using both CUCM and CUC on the appliance.  Everything works.However one weird thing is occuring.  When every we dial into the Auto Attendent (a System Call Handler on CUC) it seems that the gree...

Buen día:Quiero cargar una imagen en un telefono 7965, alguien tiene un proceso de como realizarlo?Les agradezco de antemano.

Hi Cisco Support.I have a Call Manager Version 4.1 supporting more then 500 + IP Phones.Now we are planning to upgrade call manager version 4.1 to latest version of Cisco unified Communication Manager 6.Below is the detail of Cisco MCS .Publisher Ser...

Hello Team,TransVM kay (soft-key)is appearing as greyed out in CUCM 8.0.3I was using this key with CUCME (Express) and it was working fine.Recently I migrated users to CUCM and added TransVM key in the customized template. However it is appearing as ...

Dear All,           I configured one  cisco 3845 router as SRST mode on remote site. The phones are getting registered with router when the WAN goes down. But the phones are not reregistering with Call Manager after WAN is coming up.? Please help me ...

Hi all,        Our client is using uc540 with uc500-advipservicesk9-mz.151-2.T2 IOS and CUE 8.0.3. All incoming calls hit AA. It works fine but once a week or two they complain:1) The phones in the hunt group are answering calls by them self. The pho...

Hi all,I seen some ccm configuration directory numbers are configured as startting with "* "like *123123.What it does ? What we will achieve ?Thanks in advance