Hi Guys, I saw a question similar to this somewhere, I just can’t find it. I have a customer who wants to import his LDAP accounts into CUCM7.1 Business Edition using their extension number as the UserID but can’t use the Telephone Number field of th...
Hi,Here is something weird:I have created in Unity Express a small IVR.When pressing 1 the call goes to a hunt-pilot / line group configuration.The line group is configured as broadcast.In this line group are 7940 and 7942 phones.The 7940 phone's dis...
Hi there,I'm getting user reports that they are receiving continuous incoming calls from the same internal extension. When they answer, there is nobody at the other end. They hang up, and the process repeats over and over.We have confirmed that nobo...
helloi configure unity connection 8.0 in cluster and when i look this options i cant find it according to cisco pdfplease open the attach (unity connection) and ctk
HiI install Unity Express on ISM module and install one of the license. I did a "show license all" and got the following outputcueCMI# show license allLicense Store: Primary License StorageStoreIndex: 0 Feature: VMIVR-VM-MBX V...
Hi all,I have setup a voicemail in CUE and integrated with CCM and it work when using internal phone to dial the Voicemail extension.Now the users request to access the voicemail by external phone such as cell phone. I have tried with the extension a...
I set up MOH with the basic commands form the Cisco Press training books:telephony-servicemoh music-on-hold.au (its in flash)Am I missing something? It does not work when I place a call on hold. Just 2 phones connected on a local switch. They are ru...
Not sure if anybody here can help me.Customer has an old Unity3.1(5). They have purchased a new Unity Connection 8 in HA mode. My task is to export all configuration from old Unity and import to the new UC.My plan is:1. DIRT backup the Unity 3.1(5) -...
UCM: 7.1.3Phone:7965phone load:sccp45.8-3-2SI have a user reporting that when she gets a call from another 7965 user when her phone is idle. The calling party say their phone shows the extension is already in use on the phone. The called party can an...
HiI restore an IP Phone 7911 to factory defaults, but when the process finish, phone dont work, just have a loop, but screen are off.Someone have any idea about that??Thanks a lot
HelloAs written on cisco.com the UC500 8/16 User support 2 remote phones. The other versions 24/32/48 support 4 remote phones.I need to install now a 16 user version with a remote office. there will be 2 phones and 1 ata in the remote office.An other...
