IP Telephony and Phones

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Hunt group transfer no music plays

Hello, We are experiencing an issue where a person is transferred to a hunt group where the members of that hunt group are on a call there is no music. The only indication that you are on hold is that the call timer on the phone is still increasing. ...

ascpl by Beginner
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  • 0 Helpful votes

Resolved! Endpoint Monitoring

Hi Everyone, Is there a way to monitor each number in CUCM. We had a problem where a users phone was getting a busy signal for several weeks and was not contactable but didn't report the problem. The issue turned out to be a help desk staff member ha...