Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
We currently have an extension set up to Forward All calls to an external number. This is working perfectly however what we are learning is that CUCM is hanging onto the call after the transfer occurs as we are getting the total call time charged thr...
Good day all, I'm working on an issue with our CUCM (11.5.1) where the time between when a user dials 911 and when the user hears it ring through is 7 seconds on a model 7945 phone. The route pattern for 911 and 9.911 both are set to "Prov...
Hello, We have a couple of users in our organization that have reached out because they are being notified that their Caller ID's are saying 'Spam Risk' whenever they are making calls from their desk phones. This has not been an issue until recently....
AfternoonWe are trying to try direct routing with teams via our cube and we are getting a codec error when calling from teams to the cube.I am at a loss where the issue is we are not hitting a dial peerI have attached the config and debug ccsip messa...
Good afternoon! Hopefully someone will be able to help me out. I am unable to get SNMP working on our CM subscriber. The service is started, the server is pingable, and I am able to create the strings, but I cannot actually get the SNMP to work on th...
I have a 7832 3pc It's saying " Device not trusted" on call manager.when call to any another model like 7821 cant hear me and after close line the phone 7821 hanged and restart automatically.I'm running Call Manager version12.0.1
Hello Friends, Apologies for the post. I am not sure if this forum is the right one to ask this. I am planning to resign from my company and start doing business. Please let me know the procedure to disassociate my cco id from my current company. ...
I've seen the integration for a conference phone for a Zoom meeting, but wondering if it's possible to use a SIP endpoint (8865) w/ it's camera for a Zoom meeting? I saw a write up on doing it using some APIs but wanted to know if there is a simpler...
Does anyone know a way to make CUCM reject registration for old versions of Cisco Jabber? Like a policy that would say the version has to be newer than X ?
Hi, We have cisco DX650 phones with android version 4.1.1 and firmware version sipdx650.10-2-5-215, is there a way I can upgrade the Android version ?I need to download apps that only supported to Android 4.4 and above. Thanks
I'm trying to use the RTMT tool in the Performance section to monitor Calls Active, Line Group Members Available, etc... The issue I'm having is that when I navigate down the tree (Performance>>Subscriber>>Cisco Hunt Pilots>>"Any option there) and ad...
hello dears, we are having three ranges of extensions 4xxx, 7xxx and 9xxx. users those having extensions of 7XXX they cannot enable CFwdALL for there mobile phone numbers. it only allow to forward to internal extensions ( 4XXX,7XXX and 9XXX ). did y...
Hello I need some help. I have no experience with Cisco products at all. I'm a Sys Admin but have been tasked to deploy some new phones to end users because our Network Admin is no longer with the company. Anyhow, we have .1x on our network and we ut...
Hi all,I would like to configure hotline feature between two IP phones on CME. When I go off-hook one phone, the other will ring, user just pick up and answer the call. My company use SIP and SCCP also, so please advice me the command to archive this...
Hello, I have a 7821 phone running the latest multiplatform (MPP) firmware, 11.2.3 MSR1-1. I've noticed that the phone sends an NTP request to my local NTP server (configured via DHCP) every 64 seconds. Is this normal behavior? It seems a bit exce...
