IP Telephony and Phones

I have configured single number reach on CUCM 7.1.5.30000-1. The Single number reach is working perfectly fine except in the following scenario.Scenario:Outside caller dials the DID. The call rings on desk phone and the mobile phone. The mobility use...

I have question about IP phones sometimes someone knows the difference between an IP phone unlicensed and licensed ?

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Hi,Here is something weird:I have created in Unity Express a small IVR.When pressing 1 the call goes to a hunt-pilot / line group configuration.The line group is configured as broadcast.In this line group are 7940 and 7942 phones.The 7940 phone's dis...

Hi there,I'm getting user reports  that they are receiving continuous incoming calls from the same internal extension. When they answer, there is nobody at the other end. They hang up, and the process repeats over and over.We have confirmed that nobo...

Can I ask you something about licences fot CM Express ?  If we purchase C2921-CME-SRST/K9 what king of phones we must order CP-7911G-CCME  or CP-7911G=

HiI install Unity Express on ISM module and install one of the license.  I did a "show license all" and got the following outputcueCMI# show license allLicense Store: Primary License StorageStoreIndex:  0  Feature: VMIVR-VM-MBX                      V...

Hi all,I have setup a voicemail in CUE and integrated with CCM and it work when using internal phone to dial the Voicemail extension.Now the users request to access the voicemail by external phone such as cell phone. I have tried with the extension a...

I set up MOH with the basic commands form the Cisco Press training books:telephony-servicemoh music-on-hold.au  (its in flash)Am I missing something? It does not work when I place a call on hold. Just 2 phones connected on a local switch. They are ru...

Not sure if anybody here can help me.Customer has an old Unity3.1(5). They have purchased a new Unity Connection 8 in HA mode. My task is to export all configuration from old Unity and import to the new UC.My plan is:1. DIRT backup the Unity 3.1(5) -...