IP Telephony and Phones

Can I ask you something about licences fot CM Express ?  If we purchase C2921-CME-SRST/K9 what king of phones we must order CP-7911G-CCME  or CP-7911G=

HiI install Unity Express on ISM module and install one of the license.  I did a "show license all" and got the following outputcueCMI# show license allLicense Store: Primary License StorageStoreIndex:  0  Feature: VMIVR-VM-MBX                      V...

Hi all,I have setup a voicemail in CUE and integrated with CCM and it work when using internal phone to dial the Voicemail extension.Now the users request to access the voicemail by external phone such as cell phone. I have tried with the extension a...

I set up MOH with the basic commands form the Cisco Press training books:telephony-servicemoh music-on-hold.au  (its in flash)Am I missing something? It does not work when I place a call on hold. Just 2 phones connected on a local switch. They are ru...

Not sure if anybody here can help me.Customer has an old Unity3.1(5). They have purchased a new Unity Connection 8 in HA mode. My task is to export all configuration from old Unity and import to the new UC.My plan is:1. DIRT backup the Unity 3.1(5) -...

UCM: 7.1.3Phone:7965phone load:sccp45.8-3-2SI have a user reporting that when she gets a call from another 7965 user when her phone is idle. The calling party say their phone shows the extension is already in use on the phone. The called party can an...

HiI restore an IP Phone 7911 to factory defaults, but when the process finish, phone dont work, just have a loop, but screen are off.Someone have any idea about that??Thanks a lot

HelloAs written on cisco.com the UC500 8/16 User support 2 remote phones. The other versions 24/32/48 support 4 remote phones.I need to install now a 16 user version with a remote office. there will be 2 phones and 1 ata in the remote office.An other...

Folks,I'm working on a IP Telephony new implementation project. CUCM 8.3 is going to be installed on a Brand new UCS C series server as a Publisher. The existing three MCS 7845 servers are going to be configured as subscribers. I 'm looking for some ...

hi,i have a very simple connectivityswitch ---- ip phone --- laptopthis is my switch configurationinterface FastEthernet x/xswitchportswitchport mode accessswitchport voice vlan 2dot1x pae authenticatordot1x port-control autodot1x reauthenticationspa...

Hello -I am a trainer at an inbound Call Center, and have run into issues with agents taking just to long on calls.  After searching online and through our LAN staff internally - I haven't been able to come up with any resolution. From what I have re...