Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
HiMy client has a requirement to withhold the CLID of certain calls they make. They don’t wish to withhold the number for all calls but only for one or two they make to certain numbers. In the UK, BT have a prefix code of 141 that subscribers can use...
Hi,I have a a customer with CUBE 8.x. I have installed the system successfully and everything is working fine.We are facing a license issue even after uploading the license files on CUMBE. Attached is a screenshot from CUMBE, as you can see that the ...
Hi: We are trying to upgrade the CUCM 4.1(3)sr5d to 7.1.3b usign DMA but whe we want to Install the DMA Application the server shows an error window telling us that we are not logged as "Local Administrator Account" and we need to log as Local Adm...
Hello,I've gone through the steps to change hostname on my unity connection cluster, everything seems to have completed fine with Pub retaining the primary status, however one thing bugs me when I get output of show network status, I get the followin...
I was hoping someone can help me sort out the status error messages I'm receiving on two 7911 phones I have configured in my LAB. The errors are listed below:1) Error Updating Locale2) SEP%MAC%.cnf.xml2) No CTL Installed3) File Not Found: CTLFile.tlv...
We are running cucm 7.1.5 and I need to create a directory number for a user that is not in the office. The extension needs to be forwarded to an external number. . I created the directory number and forwarded all calls to her number. After I get t...
We have a user that had to go and get married and now has a different last name She is requesting her name be changed in all the directories to reflect her new last name. Below is a snippet of her code in CME (names changed of course). Could some...
A call comes in, the receptionist answers it, transferrs the call to an extension & the peson is not available to answer so the receptionist resumes the call. About 10 seconds later the call is terminated without a warning or a sound.Does anyone kno...
HelloIm trying to configure a softkey template, in wich the "dial" softkey is always show however I cant find this softkey in any layout. This softkey is show when the phone is on-hook and at least one digit has been dialed.¿Does anyone know if ...
I am using Unity Connection 7 and would like to incorporate a Call Handler and Directory Handler. I would like the callers to have the option of saying the department/person they would like to reach at any point when they are connected to Unity ...
We have a problem in a customer with the CUPC users. In the a user personal comunicator if we consult the server state indicates that it is innacesible (Attached a picture).In some moments the server state is OK and if we search other users we find t...
HiI have an issue with one way audio in KIRK handsets connected to CUCM ( 6.1.3 , 7.1.3 ).One way audio - the consequence of handset registration, I suppose my Handest should be seen in CUCM with KIRK 600v3 ip address, but it it seen wiht CUCM addr...
We're using 7975s and a few users would like some wireless headsets. Does anyone know where I can find some?
I try to configure IP phones 7911 and 7960 on CME ver. CME 7.0.0.1 as SIP IP Phones. I could find the SIP load files. Just SCCP load files. What files shall I use? Or I have to go to another version?
Hello:I have a CM 7.0 with this configuration: I have a DN forwarding to a Hunt pilot. The hunt pilot have two phone in it. Can anyone tell me how I can do to call from the phones in the hunt pilot to the DN with the forward active?RegardsAntonio...
