IP Telephony and Phones

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Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...

call forwarding.png
Translator by Community Manager
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I have confirmed my CISCO CP-7841 are eligible for a Multiplatform/MPP firmware upgrade. Is there a way to upgrade the phones without a TFTP or http server?  Does the Cloud Upgrader only work for CISCO's Web Ex Calling/MPP service?  Thanks for your i...

All, I have SBCs in multiple locations. Sip signaling is being established on one SBC in one location; RTP is being established to another SCB in different locations. These locations are in different cities... and it all works.  Why is this happening...

Safely powered off my DX80 endpoint yesterday which has been working flawlessly. Went to power back on today and power button has a red light on and will not start. Tried unplugging and resetting connections but no luck. Any help would be greatly app...

We have 3 Cisco 8851-3PCC that have both a side car and usb headset. The Phone System is Free PBX, We are having issues with the phones rebooting pretty often. The 8841 that are configured the same way, do not reboot. Any Ideas? 

Hi all,We have two ISR4K CUBEs in the same DC by using network redundancy (VPC). Is there any advantage to configure HA with redundancy group? I am planing to use three sub-interfaces used for communicating with the internal network, ITSP and heartbe...

CUBE-HA.png
Yangjp715 by Level 2
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Hi, I've configured a System Call Handler with a Greeting to accept Caller Input. I now need to remove one of the Caller Input options but dont have the Ignore option under the Action list. The only options I have under the Action list are I'm only s...

Unity Connection Version 10.5.2.10000-5Thanks to anyone who can offer insight to the following.... User "A" calls user "B" and leaves a v-mail message for user "B"User "A" immediately gets an error 402 non delivery message in their v-mailbox.User "B"...