IP Telephony and Phones

hi alli have recently been implementing CiscoTSP on cucm 6.1.5.11900-13 and found that when CiscoTSP user is authenticated usng LDAP with SSL (636) Cisco CTIManager stops running. This does not occur when LDAP without SSL (389) is enabled. I opened a...

How do you go about re-registering CTI Route Point/CTI Ports in Cisco Unity Express  8.0.2 to CallManager 8.0.2a?We had a WAN outage and the ports became un-registered.  Once the WAN came back up the CTI Route Points didn’t re-register (bug?) back to...

We are using Callmanager 4.1 and Customer Response Solutions 4.0. We are using Extension Mobility for routing in our call center. Based off of if anyone is logged into the phones in the call center, when agents log out at the end of the day calls get...

Hi,One of our customer is having Callmanager version 6.1. They have a remote branch with SRST configured gateway and a PRI connection.They are facing problem of sending and recieving FAX. When they are trying to send fax its reach to the gateway and ...

I have a client who is slowly migrating to a Cisco UC environment, but is only willing to upgrade certain pieces of infrastructure at this time. I'm looking for assistance with configuring a Cisco 2911 to convert a T1/PRI connection to SIP for a hand...

Hi!We are going to change an existing CME + CUE installation so that the site registers to a CUCM instead, but we are keeping the CUE.CUCM v7.1.3 and CUE 3.2.We found in a cisco document with Documen ID6002 "Call Manager for Cisco Unity Express confi...

I have a big problem with new ip phones 6911. I have a cluster installation of Unified Communication Manager 7.1 . I have a lot of 6911 installed and they work correctly but I can't set busy trigger to value 1. Anyone know a way to do this? My custom...

Hello Gurus I want to know is there any way to play welcome prompt and Menu selection option without AA and CVP /IP IVR. I have three components 1.       CUCM2.       Voice gateway3.       IP Phone.Whenever someone will call, call will listen some p...

Hi ,   We are running  CUCM 7.1 and planning to migrate all the users to a different cluster. The new cluster is also CUCM 7.1 but not exact version.IS there anyway we can migrate the speed dials ?Phones are running SCCP.RegardsSiva

Guys,I'm trying to establish connection from my FXO on 2801 so that I can make external calls as well as calls to extensions in the company. When I dial an external number 9.......... my phone says connected and there is a continuous tone but no ring...

Hi,I'm trying to publish a SIP server to the Internet, when SIP clients register in SIP server from the public network they get one way audio scenario, they hear audio originating from inside network but their audio won't reach inside network, we are...