IP Telephony and Phones

I have a simple but important question. My company want the digits on their phone display with a hyphen after for the first three digits, and the next three digits, for example 123-456-7899 instead of just 1234567899, is there a way to set this up in...

Hi, I need to integrate a CCM5.1 with a Seimens Hipath 4000 PBX. I dont have a problem if integrating in same location, but in this senario, the CCM is in one location and the PBX is in another location as shown in the attahced diagram. Please how do...

I have a cordless phone that can dial outbound local calls but cannot dial internal extensions.  When an internal extension is dial it rings a couple of cycles and then returns with a fast busy.  I am thinking it could possibly be the cordless phone....

I am upgrading our call manager from 7.1.2 to 8.03(a) this weekend.  According to Cisco documentation I will need to upgrade the server with the 8.03(a)su1 service update as well.  Do I need necessarily need to upgrade to the su1 or can I go without?...

Hello,I am at a bit of a standstill on this one. Currently, my CDR Analysis reports work for all of my users except two. I check the call logs and everything appears correct for everyone else except these two users. I've checked their individual acco...

Hello to all,We have 4 contact centres 3 use 7960's one has 7961 phones,We upgraded to CUCM 7.1(5) and thus upgraded the 7961 to 9.0.3,Since the upgrade the recording was not working at all form the 7961's.We have downgraded them back to 8.5(4), hey ...

Hi all,i have an SPA9000 with 2 SPA942 ip phones connectedi got 3 CP521 phones and i tried to connect them to the SPA9000 but got a problem.the CP521 phones starts and remain stuck in downloading CFG files from a not existent TFTP server.the question...

What is the major difference between CUCM8.0 & SME8.0 ?Thanks in AdvanceSumit

Hi,I have 2 sites [HQ and branch] and was having publisher and subscriber and my branch and HQ users register via WAN,then I mover the publisher to the HQ as per customer request,I asked for a maximum delay through WAN 80-msecAfter the move the repli...

Hi,I am trying to configure the polycom sound station IP7000 on a  cisco unified communication express version 7.1 but i cannot a place to specify it as a third pary phone and when i go to add a phone, it gives me an error of no available phone.Pleas...