IP Telephony and Phones

Since changing the CRSadministrator password we have been unable to log into IPCC web console or agent, and it appears to not be running.  The account was changed through Windows.  Various application errors appear.  Logging into the agent results in...

I have the following topology:Phone A - CUCM - GK - CCME - Phone BThe region and dial-peer on CallManagers are configured to use G.729 codec.When Phone B attempts call to Phone A the CCME sends ARQ requesting 128 kbps which is wrong.My question is ho...

Any one have trouble with caller id to Nortel switches? I am having trouble with a couple of sites that do not send caller id digits to Nortel sites, while sending caller id to cell phones and all other sites correctly.

The story is long and I will not trouble you with the details.  I am new to IP phone stuff but have been around computers a while.  When the office phone broke I thought lets try an IP phone.  So I did the research and settled on the SPA502G.  Findin...

I'm looking for a solution for a requested Incoming call flow scenario using CUEAC and CUCM7x.At the heart of it, I'm wondering how a call-foward no answer settings can be applied on the QUEUE DDI.I understand the abilities of Night Service, Overflow...

We are trying to make a decision about a phone system.  We have approximately 30 phones with some somewhat complex ACD routing.  We are just trying to make sure the phone system will do what it's meant to do.  We are also looking at ease of administr...

Hi all,I have followed the folling steps to get Extension Mobility working but am having issues, when I press the services button I see the new service but when I select it nothing happens, could you look at the steps below to see if I have missed an...

We just got in a batch of new 7942 phones and put the self stick labels on them.  The lables only stick for a few minutes and then fall off.  Has anyone else seen this?  On all our previous phones the labels stick forever.

Hi All,I have got a ccm 5 integrated with AD and authenticating. I currently have 15000 end users active on the ccm. My customer has been taken over by another company and has copied all users from the original AD to the new AD which is a different I...

I had the following set up Phone A 1234Phone B 2222Phone A wish to BLF phone B and be able to pickup Phone B when some cone alls 2222. When I tested it on 7.0 I only had to set the Subscribe CSS on Phone A to include  the Internal Partition and add D...

My client is experiencing initermitent one way audio problems on their brand new 7921G phones.This happens for both internal as well as PSTN calls. And the one way audio direction is not constant. Sometimes, it is the 7921G can't hear the other sid...

I am working with a new customer that had much of the install by another vendor, they have 2 gatekeepers, and a handleful of h323 gateways.  It looks like all the dial peers are in the gateways not the gatekeeper, which from what I understand is back...