Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I'm brain-dead here today. A long way back, I set up the Unity Web Inbox and it works great for on-site customers when they choose 'phone' and put in their internal number. Now, with the pandemic, many employees are teleworking and want to use their...
Does anybody know where I can get the SPA400 firmware to allow Caller ID to work in Ireland please
Wonder if you could help me out here, I'm currently setting up a new cube but hitting problems placing outgoing calls, incoming calls are working fine, if I place an outgoing call to my mobile number I get a message (I can hear it) Sorry the service ...
I am trying to update the description field on all the phones CUCM using BAT. This is what i have tried so far:1. Used BAT.xlx, added the MAC address and the description(new) in the given fields wihtout any other criteria. Export file to BAT format w...
I would normally suggest getting a Cisco 8865 3PCC phone to be installed on RingCentral but RingCentral is telling my customer that it doesn't have to be 3PCC, they say we need to check to see if the phone is configured to allow web connections and i...
trying to add a ShoreTel Phone to the switch. I have a VLAN setup
I would like to know if there is any place to check the EOL date of the 7700 and 8800 devices. I did not find any information about it Could someone help me? thank you in advance
I have about 12 VG224 that need to be switched out with new 4331 devices. What is the easiest way to transfer all of the lines programmed in the CUCM (11.5) from the 224 to the 4331? We are using MGCP.
Hi there,I have a weird thing happening.I dont see any login option on the menu for new added phones (7821 models - I can't, for now, confirm if is only for this model or not).- The phone registers with no issues;- The Device Profile is created with ...
Hi All,I am currently having an issue after implementing the latest 8821 firmware 11.0(5)SR3.I have 13x 8821 Wireless phones which after the firmware update, they won't connect to the wireless network. I checked my CUCM version and the AP/AP controll...
I have read a lot of places that when a call is placed on HOLD, a SIP reINVITE is sent to UAS but in my case, a BYE event is sent. Below is such a BYE EVENT. This is received when the call is placed on HOLD.Via: SIP/2.0/TCP 192.168.1.48:5060;branch=z...
Good morning! Just installed an ATA191-MPP. I was able to locate and install firmware 11-1-0MSR3-9. Twice in the past 2 weeks that it's been active, it has gone completely offline and required a reboot. I just found firmware 12.0.1 SR2 for the ATA191...
Unusual one that's just recently surfaced. We are using a certain SIP provider for outbound calls, which up until recently appears to have been working fine. We have two gateways, which sit directly behind our border routers to the internet. The...
Scenario:We have a RingCentral hotline ringing multiple cell phones - we are now adding landlines from our Call Manager infrastructure and some members have Mobility/SingleNumberReach enabled. They are reporting that the leading '99' we have prefixed...
I am getting intermittent reports of no audio from remote Jabber users when calls are routed through a Hunt Group. The Jabber user sees a call coming in, answers the call, and there is no audio. If you call the Jabber DN directly, then it works norma...
