Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi all. This question may sound stupid (or very stupid).I have started my studies for CCVP. 1 year ago we faced a scenario. Our call center was moving to a different place. We decided to keep PRI on the previous location. A guy adviced us to use T-CC...
Is there a way of doing a bulk import for a load of UPC profiles into Call Manager 6.0?
Hi to everyone,It would be greatful if you guys guide me here to overcome the strange problem.I configured extension mobility with 2 lines on cisco ip phone 7940s.The problem is when i logged in ,it says logged in successfully but 1st line appears no...
Can anyone explain the default behavior of CUBE in regards to caller ID in a SIP-to-SIP environment?This is our setup: CUCM 7.x <----sip---> CUBE <----sip-----> Paetec SIP serviceThe recommended configuration from Cisco for Paetec is to use "no rem...
I have the following scenario: ----------- SIP TRUNK#1------------------->IVR#1 (Third Party) |RP---1099----RL----RG--------------------SIP TRUNK#2------------------->IVR#2 ...
Hi,we have a voice GW connected via SIP trunk to an endpoint which can either use g711ulaw or g711alaw codec andi am trying to predict the behaviour of codec selection in the following scenario.The call scenario is such:- a call comes in to GW as g71...
Hi there,Since a few days we're running some new IVR software which connects to our Cisco 3825 H323 gateway.The IVR software operates via various TCL scripts.These scripts (TCL) are partially uploaded to the router and partially executed through http...
Hi All;One of our customer is asking to integrate CCM 5.1 with the Active Directory, actually I do not know what exactly the main benifit of this if any one can advise the kind of benifits and business for such thing.Also, where I can find a document...
I have the following case:I need to configure a route group that contain 3 SIP Trunks, however in the Rout Group configuration page the SIP Trunks are not listed under the availabe devices. I'm using UCM 6.1.5.10000-10However, in UCM 7.1 I do have th...
Hii have installed CIPC-7.0.1 on my user Laptop.when he is making a phone call he can hear the voice but his voice cannot be hear from the other end,internal calling is working fine but when users call outside using CIPC ,called party cannot hear the...
I am running the callmanager attendant console for version 5.1.1.3000-5 of callmanger on my new Windows Vista Ultimate PC. The attendant console itself works fine under vista however it disables the vista Aero interface with the error the color sche...
Hi,My CUCM 7.1.3 is in US and trying to register few phones (7941, 7961, etc) from India but it is hanging in "registering" mode. When I go to the status messages on IP phone, I see CTL installed. I am able to see the Unified CM1 and Unified CM2 are ...
Hello,I am working on a Unified Communication design where voice, data and HD TV will be carried over the same LAN infrastructure. I would like to know if I need to cater for 1 gigabits switch ports or will 100 Mbps switch ports will suffice.Regards,...
When trying to transfer a call from AC to voicemail I get the following error: (failed to transfer to voicemail).I am on CUCM 6.1.1 Unity 5.0Is there a patch for this fix?Thanks,Jaime
Hello,I am in the process of developing a network to integrate roughly 90 working ships with their headquarters. The goal is for each vessel to be essentially a small branch office, with 4 digit dialing to headquarters and the like. On each vessel w...
