IP Telephony and Phones

Hi All, Installing a new cucme version 8 and got the following issues-despite copying the phone firmware files to flash and defining the phone loads, I get an error message on the phone when they try to upgrade - config below:-tftp-server flash:ATA03...

Hi I was wondering if you can help with a caller ID issue, I am not sure if it is a telco issue or an issue with the config. We are in Japan, and when we phone any japanese number we get the correct caller ID displayed of 0456404429 on the phones. If...

In Uniy we have Call Viewer for troubleshooting. Is there something in Unity Connection 7.0 that will give me similar results?

Hello All,            We have a 2851 that is connected via one of the FXS ports to a Valcom V-9970 paging controll unit which then connects to a Bogen Multicom 2000.  When We dial 31 which is my dial-peer pointing out the FXS port it rings once then ...

We are currently running unity version 5. I want to allow users to control their voice mailbox by spoken command, e.g. 'Play', 'Delete' etc.Do I need additional software?thanks

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I have the following topology:Phone A - CUCM - GK - CCME - Phone BThe region and dial-peer on CallManagers are configured to use G.729 codec.When Phone B attempts call to Phone A the CCME sends ARQ requesting 128 kbps which is wrong.My question is ho...

Any one have trouble with caller id to Nortel switches? I am having trouble with a couple of sites that do not send caller id digits to Nortel sites, while sending caller id to cell phones and all other sites correctly.

The story is long and I will not trouble you with the details.  I am new to IP phone stuff but have been around computers a while.  When the office phone broke I thought lets try an IP phone.  So I did the research and settled on the SPA502G.  Findin...

I'm looking for a solution for a requested Incoming call flow scenario using CUEAC and CUCM7x.At the heart of it, I'm wondering how a call-foward no answer settings can be applied on the QUEUE DDI.I understand the abilities of Night Service, Overflow...

We are trying to make a decision about a phone system.  We have approximately 30 phones with some somewhat complex ACD routing.  We are just trying to make sure the phone system will do what it's meant to do.  We are also looking at ease of administr...

Hi all,I have followed the folling steps to get Extension Mobility working but am having issues, when I press the services button I see the new service but when I select it nothing happens, could you look at the steps below to see if I have missed an...