Greetings,What is the correct size for the background image of the IP Phone 7942G?I checked on two documents but i found different sizes.this: http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps379/ps8536/prod_qas0900aecd80699c20.h...
Hello All,Can anyone tell me if the CAR tool can be made available in Spanish. We have the locale loaded and the ccmuser pages are in Spanish but CAR is in English. Is this a case of "you have your choice of black, black, or black"?Many ThanksArt
hi all,i tried to upgrade CallManger 4.3.1 to 7.0.2 version using DMA (Data Migartion assitant 7-0-2), unfortuntaly at the end of installation an error message (in attach) displyed indicating the installation failure.the message indicate a log file w...
So I know how to prefix a missed call with a 91, etc... to help users return external calls, but the issue at hand is prefixing internal calls with site codes. What I'm stumped on is how to add a prefix to a partition when they make an internal call...
Hi all,I've configured auto attendant using Cisco Unity Connection. I need to create auto attendant for 3 sites. I've configured 3 call handler for each site, with different greeting and different extension number. But for 3 call handler, when outsid...
Hi,our support desk operates through UCCX however in the event of staff not able to get in we'd like to direct the calls to their work mobiles by manually directing the Route Point to a group number.My first thought would be to add point CTI points t...
Hello All,Really appreciate your time.I am trying to add additional VSA to Radius accounting messages, more specifically to Stop record onto the outbound VoIP leg using "aaa accounting update leg_outgoing etc..."The issue I face is that if there is n...
Hello,I have a problem with call forwarding and voice mail. The case is there are 2 numbers, 1111 and 2222 for example. Both of them have voice mail.And 1111 forward all call to 2222, which is successful. The request is if 2222 did not answer the cal...
Hi,Anyone had any problems with MGCP ATA 186's configured on a HP Procurve switching infrastructure (2610's)?The network light is constantly on and the customer has to reset them every other day to get them working again. Both the ATA's and switch p...
Hi all,I have a Voice gateway with E1 trunk line - 30 numbers with 1 main number: 35730101, 35730102... 35730130 and the main number is 35730123.I want some extension numbers can directly call out with their own number. For example, person on ext 267...
Anyone have any information on Peer Firmware Sharing in CCM 4.1.3? I am finding little information on the subject.Do you need to enable it on all phones in the subnet or just one phone? How does the phone know that the other phones are requesting a f...
Hi everyone,Is it possible to manipulate the caller id for the incoming calls? This is my situation:The same CME will be used for 3 different companies (A, B, C), having a pool of agents answering the calls for the 3 companies with a different greeti...
whats the best way to routecalls on-net between gateways, on1 cluster.
Hi to everyone,It would be greatful if you guys guide me here pls..Can we run both mgcp and h323 protocols in a single voice 3845 gateway router ?thanksshiv
Hi All,we have two CUC (pub/sub) in two different main locations with total of 48 ports. there are also five remote locations. I need some design guide for ports assignment for each main locations and remote locations for voicemail and auto attendant...
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