Resolved! Difference between CDR and CAR
In CDR Analysis and Reporting what is the difference between CAR database and CDR database.
In CDR Analysis and Reporting what is the difference between CAR database and CDR database.
I'm setting up a intercom using the integrated intercom line in CallManager 6.1.3 for several phones-7961, 7962, 7965 and 7975. The intercom will come up with no problem on the 7961 & 7975, however I get a blank line on the 7962 & 7965 Cisco IP Phon...
Good Day - We have a IPCC 4.0 and CM 4.1 being used for a small call center. Lately, we have been tracking some inbound numbers where the people / person just hang on the line and have a smart comment every now and again. Our agents have been keep...
I have a user with a DID that I need to stop him from getting external calls only from his DID.I don't want to change his extension tho!What is the best way to administor this restriction?ThanksMatt
hello everbody, i have a CCM with cisco phones registered to it and call established and voice is very clear, also i have another central "Nortel" with nortel phones registered and everything is ok.i have configured SIP trunk bet the call manager...
i can access the CLI of the servers but i can not access the GUI, i get an error message that password not correct, and its the same password that i use to log into the CLI interface. the network is down now as all the IP Phones are not working. the...
Hi,I have just moved into my first office and have a set of Cisco 7940 IP telephones.Currently I do not have any need for using the phones as IP phones and have been told that it is possible to use these as PTSN telephones.The telephone lines are fed...
HiI got couple of dial-peer in my configuration, donno which is used for incomming and outgoing.During an active call is it possible to get the dial-peer information.Sip phone vendor wants to enable rtp encryption on CME, any help on itcheersTOM
HiWe got SIP Trunk between CME and Nortel CS1000. Is there any steps to check if SIP Trunks are up with no errors.thanksNasr
Hi there,I noticed that when configuring a primary device for mobility under the user configuration, it reduces the number of DLUs consumed from 4 to 2, but will this affect the user in any way when using mobility?I tried to find any difference from ...
I have a CUCM 7.x with 2 dial peers, 2 Voice gateways. Three PRI's are currently plugged into each voice gateway. We have added 2 new PRI so now total 8 PRI's.Where do you configure to have the new PRI's used as 1st prefrence for outbound calls. W...
Hello,Have a little question about flow of the upgrade process for CUCM from 6.1(3) to 7.1(3b).The possibility that this can be achieved can be verified going to this good url:http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html...
Hi AllWe have an operational CUCM 7.0.2 Cluster installation which covers four physical sites.Three of this sites are Warehouses with Loudspeaker Systems for announcments.We need to connect an IP Phone operating in auto answer mode with each Loudsp...
Team,How can we enable the E1 R2 Compelled ANI equivalent on a Ericsson PBX?IP phone--SCCP--CCM---h323--VG---E1R2--Ericsson PBX.Analog Phones on Ericsson PBX display "external Number", instead of Calling Number.-Amit Singh
Hi I installed CUCM 7 (Publisher and Subscriber),whenever i am trying to generate a CDR Report for users by ext its giving me error message"10021"There are no matching records "how i can fix this problem.i had UNchecked disable loader from CDR Load ...
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