Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I have built up phone to be used during video arraignment by in-custodies. I want to disable all of the button funtions. I have already set up the phones in their search spaces to auto dial it's sister phone. At the bottom of the phone configurati...
Hi 2 AllOn Lab 2801 I want to setup CALL MANAGER Express with GUI image, which version and image is recommended.Any guidelines to integrate with Nortel PBX and Microsoft Office Comunicator 2007. RegardsST
hi all,In a common environment, CUCM 6 with H323 gateway and ISDN on ramp. I have seen this dial peer. what's the point of it? is it ensential? I can see the Outbound status of it is always down when doing show dial-peer voice summary.dial-peer voice...
We have two sites and both have analog phones and we are planning to bring IP telephony in same environment. One site is equipped with Cisco 2901 voice bundle (No CME and No CCM) and other site have VG-224 and data router. I have planned to use dial ...
I am attempting to configure Basic ACD to service all incoming calls that are not matched against a registered ephone-dn or other lower preference dial peers. I have gotten the dial peer and application configured; however, I cannot figure out how to...
Greetings Everyone,I have a client who is running a UC520 with 4 FXO ports. Unfortunatly I need to configure one of them and it appears to not br registering. I am running a fax machine off of the port and with a butt-set attached I can make out bo...
I have a CME with 4 FXO lines and I'm having a recording saying "We’re sorry. The service you are calling can not be reached by this method" every now and then playing to my users while making an outbound call. I have watched the voice ports and they...
I have a call manager express, and when I call I hear the ringing signal and would like to hear music on hold.Is it possible?Thanks
We are looking to add a 2 second pause after someone dials 911 to give the dialer a chance to enter in another number or to hang up before it calls out. Can that be done just to 911 or does it have to be applied to everything that's dialed? If so, w...
I am having a problem with a site that is stating they get complaints of a busy signal when dialing a DID. I have looked at the call manager logs and CCDR and I don't seem to see anything. Is there a way for me to set up logging on an H323 gateway so...
I have a router that acts as an srst GW, the same router is the GW (h323). When in normal mode, the digits get sent to the GW and the CM strips the 9 but during SRST, the router handles call processing and rather than have dial peers with a 9 in fron...
Hello,For security reason, I'd like only my Administrator lan be able to connect to the CUCM Page. (https://cucm:8443/ccmadmin)I cannot filter by acl on my router as the port 8443 is also used by the ccmuser page (https://cucm:8443/ccmuser)Is there a...
Hi All,I have installed Call manager 6.0.1 and IP Communicator 7. Also I have configured Extension Mobility. While Login and Logout I am geeting XML ERROR [4] : PARSE ERROR.The extension Mobility feature is working fine.Could you please help me to ad...
didn't see the erase config option for the phone, to preseve the software load on this phone...did the 1234567879*0# sequence, that didn't help, then 3491672850*#, now phone tries to power up, won't load any software....and this cycles....i've confir...
HiIs it possible for agents when they are online to status change "not ready" to stop receiving calls. or divert a call. thanks for your help.
