IP Telephony and Phones

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We have CUCM 6.1.3.1000-16 and when we want to get CDR for users or gateways etc. we got error message: error code "10021" error description "There are no matching records". According to earlier post https://supportforums.cisco.com/message/1094339#10...

Hi,I have a callmanager 6.1.1.2000-3  cluster with a numerous 7962G phones.We  added some "new" ones recently and we noticed that the time was 2hrs out.On further investigation when web browsed to the phones the Time Zone entry was blank.I compared t...

markbatts by Level 1
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Guys, please I need some advice. I am very interested in taking the unity support specialist exams 642-262 IUC.   However, the problem is that I have no idea about what material would be best for me to use as a study material or lab guides . Any sugg...

Sarg . by Level 3
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Hi all.  Id like to put an external music on hold source hooked up to an UC500.  If I went out and bought a MP3 player, would I plug the headphone jack of the MP3 player into the moh jack of the UC500 and that would work, provided I changed the confi...

jjoseph01 by Level 3
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  • 0 Helpful votes