IP Telephony and Phones

Another CUCIMOC question if I may:On some users, if they make a call they go to OCS status "on the phone".On others, if they make a call they go to "busy".A communicator to communicator call always appears "on the phone".   Does anyone have any idea ...

I have seen the single page on the Cisco Site about version 8 but no other info.What I am really interested in is the promised support for Incoming CallerID when gateway has an FXO port and is using MGCP.That lack of support has been a thorn in my si...

I configured 3825 as CUBE running 12.4.24T connecting to Verizon SIP trunk. users been reporting that callers get dead air when they call an extension number that is forwarded to outside number. call routing is Cell-SIP trunk-CUBE-CUCM (6.1)-CUBE-SIP...

I have a user that has Cisco Mobile downloaded on his iPhone.It asks for the following:UsernamePasswordServerPortWhere do i get this information?Is the Username and Password from the end-user account in call manager?I guess the server would be the ca...

I see this documenthttp://www.cisco.com/en/US/tech/tk1077/technologies_configuration_example09186a00800942a5.shtmlBut when I search in NetPros, I see a lot of examples of FXO and PLAR.Basically, we want to use the IP phone, hit a speed dial button, t...

Hi Experts,I would be greatfull if some one can help in this.I have a cluster of two CUCM 7.1 newly installed and I tried to activate attendance console, everythings look nice, but when I try to open the AC from my PC the message " Invalid Password, ...

We have CUCM 6.1.3.1000-16 and when we want to get CDR for users or gateways etc. we got error message: error code "10021" error description "There are no matching records". According to earlier post https://supportforums.cisco.com/message/1094339#10...

Hi,I have a callmanager 6.1.1.2000-3  cluster with a numerous 7962G phones.We  added some "new" ones recently and we noticed that the time was 2hrs out.On further investigation when web browsed to the phones the Time Zone entry was blank.I compared t...

Hi All,My customer needs strange behavoiur to be deployed on EM on CUCM 6.1.3 as follows:He needs the original extension number to be dialed when user logged in to that phone with different extension number.Example:   original phone number is 1000 ; ...

We need to set our domain name using the set network domain command. This is to be able to obtain a Verisign certificate so users don't encounter the security popup when they log in to set their speed dials. We had to do this for Unity Connection a...

Hi, i tried to install 3 CP 521S in a site with UC520.2 of them upgraded correctly their firmware.The third got unplugged while downloading the firmware and now it is stuck and displays as soon as it gets plugged in:"S.O.S. Phone in Recovery Mode".I ...

Greetings,I am using RTMT 8.1 and cannot get the email notification to work. I have used both the FQN and IP address (port 25) of the SMTP server. I have also check the Exchange logs and do not see that it is being blocked. I do not see any entries f...

Guys, please I need some advice. I am very interested in taking the unity support specialist exams 642-262 IUC.   However, the problem is that I have no idea about what material would be best for me to use as a study material or lab guides . Any sugg...