Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I've seen other forum posts regarding this topic but I can't seem to get this to function properly. I have a customer that uses a dictation company where they call a number, leave a message for what they working on and either hang up or enter a key ...
Hi All, We suspect that one of our user removed all the phones from the PG application user. When I pulled up the audit logs and search by the extension or the PG application name, am not able to find any result. How can I get to know who disassocia...
ITSP SIP->SIP TRUNK>CUBE>SIP TRUNK>CUCM>SCCP TRUNK>CUC AA I have been having a one-way audio issue when the originating call is from an outbound caller intiates a transfer through the Auto Attendant. I took a look at the debug ccsip messages and see ...
Is it possible to remove the ipma status window from the 7961G LCD, keeping all the ipma manager functionality, because its on top of the spped-dials; and i cannot see them
Hi expertsmay I ask how to force rtp go through cube, our voip environment isgenesys — cube — cucm All established call is point to point rtp transmition, cube is only forwarding signaling , is there any ways to make rtp can through cube?
I wonder if I can enable call waiting facility.Cisco Unified CM AdministrationSystem version: 11.5.1.13901-3What I am meaning is when there is an active call, people can still call the user. They will not get a busy tone when they dial their extensio...
Hello I have a Cisco 7841 3pcc phone, when I specify a custom ringtone and try to play it I get-- > Bad parameter in Ring File field:w=tftp://192.168.220.120/TEST.rawand the default ringtone plays. 4047 ERR Jan 17 16:15:33.553072 (1563:1563) voice-ri...
I'm an agent in a call center. Desk phone - Cisco IP Phone 7941. When I go into "directories" on my phone, none of the "missed calls", "received calls", or "placed calls" entries are accurate. They are showing an ex-employee's information from about...
Hello Guys, Looking for a UCCX environment setup ( UCCX + CUCM + Social Miner + AD ) on the Cloud, AWS. Could You kindly help to confirm if this is possible and CISCO qualified.
Hi team, I have a Cisco 7821 configured as a meeting / conference phone, when a user tries to enter the meeting PIN the phone tries to dial out instead of accepting the PIN, I'm not sure what particular configuration setting could cause this, any hel...
I have an axis camera connected via third party sip to CUCM, when calling a newer sip phone whenever a DTMF is pressed the call disconnects. Works fine with older model phones, any ideas? if it helps I see this in wireshark before disconnect, BYE rea...
Is there any NON Cisco SIP phone avaliable in the market which compatible with our existing Network infrastructure using one LAN port to connect desk-phone and desktop PC ? Configuration like in one switch port Switch(config-if)#switchport access v...
The problem was with case sensitivity of the files... Everything is working as it should. Thanks to everyone that took a look I have a TFTP server running on my FusionPBX server (Debian based). It generates SEP{mac}.cnf.xml files for configuration. I...
Hi, I have a standalone Unity connections clusters in three locations, (US/LON/INDIA). I have a directory handler with voice assistance with x1111 to dial-in to reachout to user via speech attendant . I'm able to dial into this voice directory assist...
We have a cisco call manager in site1 along with an alcatel OXO in site1 which are linked via SIP.There is also a call manager express in site b linked via a wan.when someone in siteb calls an extension on site1 on the cisco call managaer and then t...
