Hi there,I'm brand new to the voice world and I"m getting ready to install a 2851 voice bundle in my office. I'm working on configuring the 2851 right now, and I have a few questions about the PRI configuration and setting up translations for inboun...
IP Telephony and Phones
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Forum Posts
Hello,I am running CRS 4.5 (2) and have about 4 Q's setup for different people. There are several people that can take calls from multiple Q's. When they hit their reports button in the Agent desktop software and go to skills statistics reports it br...
Hi,I have this RP , 011.91!, predot.The RL goes to the Standard local RG in call manager 7.This going via a MGCP gateway to PSTN.I does not even go out of Call manager.Dialing 0119- the 4th digit - 'your call cannot be completed....'RTMT:DialedNum=tn...
Hi,I want to change all phones extensions, which is the best practice to change all the extensions of the phones? Can I use bulk administration for this process and how?Thanks
Resolved! Phone Call History
I usually don't post, but I have a customer asking me a question that I can't find an answer to.The customer has 7962 phones, and is asking a 2 part question; can the call history size be increased, and if so what the upper limit is.Any help would be...
I have a Call Manager cluster with a PUB and a SUB, And we just added a SIP trunk to the PSTN from the CallManager (not going though a CUBE ) and it looks like the UCM pub is acting as a proxy so all the RTP streams are going from the Phone to the PU...
Hi!Is there any way to define which g711encoding is preferred on a Skinny/SCCP Cisco Phone or a ATA186?I was not able to find anything regarding the phones. In the call manager I can only setup g711 in a region, but not if it shallbe alaw or ulaw.The...
Resolved! Extension Mobility Vs Hard Phone
I was wondering if I could get everyone's opinion on the advantages of using a full deployment of Extension mobility vs a full deployment of hard phones. Our company has been rolling out each of its sites as EM. However I do not believe everything ne...
Is it possible for CMEto setup paging for sip phones?
CCM 4.2 Sets = 7900Does call manager have an option or setting to control the duration of a call.We have a joker on site who is queuing up the PA amp via CCM phone then walking away, leaving the hanset off.From the phone we dial a code <*555> that hi...
Can I use SPA8800 in VoIP network? I mean will it be clear configuration and vision when there aren't needs and possilibities to install ISDN PRI line on the remote branch office but presents analogue FXO line.Thank you
Resolved! Localization
How do you add a new locale to CallManager 4.3? I have been reading about something called a Locale Installer plug-in, but I can't find it anywhere, all links on the Cisco website are not taking me to it, and the only one that seems to be available ...
Hi there - I have an issue relating to my 2851 when in SRST mode. I am able to make outgoing calls with no issues. However if I dial a number at the site I am presented with a dial tone and not a phone ringing. During this dial tone if I dial the 4 d...
Hi to all, I have a UC520 I configure a AA script at the end of the script I need to tranfer the incoming call directly to a VM of a user, so I follow this guide http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a00802ab979...
Hi, What are the capabilities of the UC500 Series to support basic calls between itself and a 3rd party PABX via IP (H.323).The Background:We have a corporate Telephone network, with multiple sites and offices around the world. Everything is linked t...
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