IP Telephony and Phones

Hi All, I am running Call Manager version 6.1(2) with some 5000 IP Phones registered to this. All the endpoints are 7940 phones. Whenever I pickup a receiver, along with the dial tone , I am getting a background noise also. If the volume of the pho...

I have users taking phones home and working remotely. However, if they dial 911 they will not get their local police, they will receive the police for the office location. I am aware of Device Mobility but that won't help home users. Is there any ...

Hi TeamI have 2 route patern on my CCM ver 6 with diferent prefix.Both are rounting to the same Voice Cisco GATEWAY using a PRI interfaceUsing one off the route patern I dont ear the ring whe making a CallWhat I must chek ?

I have call manager 4.2 and I have third party billing system collect CDR from call manager but it remove it after reading , unfortunatly I have also HP open view management software which need to generate Telephony report back from CDR tables on cal...

On the data sheet for the 1861 it states "Optimized QoS is provided for IP phone and desktop configurations. The QoS level helps ensure that voice over IP (VoIP) traffic takes precedence." however when I try to configure qos on the switch ports for a...

What are the features difference between CUCM 7.x and CUCM Express ?Regards

I had a problem with my voip config,after some good advice from this forum I have made some change to the config.are there any commands i can use to make a test voip call between the routers, so i can check if the new config works.

Hi, Does anyone know whether it is possible to make the Personal directory Logon ID numeric only - as oppose to the Alphanumeric when logging on. Ihave been able to change this for extension mobility but not for the personal directory.Or is there a w...

Hi All,AS5400 router is connected to 10 T1 from TDM side and SIP trunk to the IVR. It doesn't recognize DTMF tone when I call from PSTN to the IP. in the IP site is connected to IVR system. this is my config: dial-peer voice 100 voip destination-patt...

If there is a need to upgrade a gateway capacity (e.g. model 3825 can support 336 phones, but actual number of phones are more than that), how is this done? is it by purchasing addtl license? or is it by buying addtl hardware that comes with license?...

Hi, I need your help.I have an UCM 6.1. I have configured in "Users Management--End User " field many of our clients with his First Name, Last Name and Telephone Number. Thus when in my company we are going to call some client we search in the corpor...

Im trying to find out how many SRST license we have for our gateway (e.g. model 3825). The capacity for this model is 336 phones. Got a few questions below:1.)Does that mean that the moment we purchased the gateway, it is already packaged with 336 S...

Sample illustration:DID number = 89236759site + ext no = 370 759We are using prefix 9 for outside calls. If someone dials 9 89236759, we still want it to go thru PSTN. But if someone dials 89236759 (without outside call prefix 9), is there a way for ...