IP Telephony and Phones

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We are trying to setup barge on a shared line.  We are running Call Manager 11.  It appears as though the field of Single Button Barge has been removed on 11 under phone configuration.  I checked on 10.5 system and the option is there, but on my 11 s...

Hello there, I apologize if I miss anything specific, as I am only reaching out in hopes of discovering the cause of an issue that is affecting myself and thousands of others across different locations, and there hasn't been any solution yet.I work a...

Meyer2338 by Beginner
  • 1 replies
  • 0 Helpful votes

Phone is flashed with latest SIP firmware.XMLDefault.cnf.xml and SEP2C31246EFD99.cnf.xml are successfully read by the phone, The phone seems to get all the settings from the .xml, SIP configuration, Line settings, proxy address, etc.The problem is th...

Hi all,I try to configure a surl buttons on Cisco 8800 series (8865, 8811 and 8851) to access to the Personal directory and I have the following error : "PD Error Message Error in authentication"( I already create the phone service with the correct U...

Yet another question....  Was wondering if the account its referring to is the account used to access exchange in the unified messaging service set up?  I've already added it to the role in exchange so it should have permission... Thanks for any ide...

Process153 by Beginner
  • 5 replies
  • 0 Helpful votes

Hi everyone,       I am facing the famous problem that the agent can't login and get the error " a liceinsing error has occurred", I read about the problem all the solutions say that i have to share the folder " C:\Program Files\Cisco\Desktop_Config"...

mrmhar1408 by Enthusiast
  • 2 replies
  • 0 Helpful votes

Hello Friends, While trying  to upgrade Cisco 6921 phone (from old CUCM Cluster) from to 9.4.1 version in CUCM 11.5 on remote site where latency is around 160 second.. upgrade is getting stuck.. While trying to do the same via local TFTP fr...