Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello,We are planning for a Unity with multiple phone systems (3 different MD 110 PABX'es, connected with PIMG Devices (Serial + Analog lines)How does the Unity makes the link between the subscriber and a Phone system ? Is this a parameter of a subsc...
All,I have a SIP trunk between CUCM 5.1 and a CME site over MPLS. I have a priority queue setup for traffic that is marked as EF. When I watch traffice between the CUCM and CME I see the conneciton for the SIP trunk but there is no markings for the...
From our main call handler callers have the ability to dial the extension of the party they are calling at any time. However, when the extension is dialed they are transferred directly to VM and the phone never rings. I read somewhere where this is...
Hi,Is there a way to use an SSL certificate other than the self-signed one for ccmuser/ccmadmin pages.I have done this under 4.x and IIS to provide users with a more memorable site name than https://serverxyx/ccmuser (e.g. https://euro.ipt.local/ccmu...
After answering the call by agents, the call gets dropped. During the time there is no voice hearing from the customer end. This is happening randomly at each agent.
Hi,CCM 5.1I need to reset the DN's that IPMA issues for Assistants Autoline when using IPMA wizard.Any clues?Rich
hi experts,some of our collauges are prone to mute there deskphones, and they just wait for the call to be forwarded to the next person in the hunt group, hoping someone else would answer it. is there any way to disable the volume adjusting buttons, ...
Hi,I have a sip trunk configured, outbound calls are ok but incoming calls don't work. When I issue the command “show sip-ua connections udp detailed†I get this “Remote-Agent: IP ADDRESS, Connections-Count:1 Remote-Port Conn-Id Conn-State Wr...
Hi, I am using a CCM5.1 and am experiencing wrong timings on the IP Phones. I have configured the correct Nigerian Time Zone (W. Central African Time Zone - GMT+1.00). I have also ensured that the Phones are in the correct Date/Time group in the corr...
I have 4 subs + Pub in my cluster.I need to change admin and CCMAdministrator password in the cluster.Could you share me relevant doc on this,please ?looking for your reply..thanks in advancesiva
Hey guys.. I have a question regarding the screen saver on 7940/7960s using an idle uRL pointing to an XML file.. I have managed to get to get our company logo to appear after a period of inactivitiy, however I cant figure out how to get rid of the t...
I want to buy an FXO and FXS card for my 3640 router to practice some configs in the ONT track. Looking at my show Diag, do I need to get a card equipped with a DSP module or am I fine?
We have a 2811 router that runs callmanager express and unity express, with the correct NTP settings, time zone settings and local clock setting. However, the phones that register on it are two hours behind the router time. If I do a show clock I g...
Hi,We have a fairly granular set of user groups/roles for our administration so that we can give access to various levels of tech's. Under 4.x device association was allowed under MLA privilege phone / user administration - I can't seem to find a use...
Hi,I have upgraded a CUCM from 4.2 to 6.1 using the DMA tool in the lab an I am about to add the first subscriber. When I look at the Server name under System>Server on the Publisher, it has the name of the subscriber, not the IP address. I am not ru...
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