IP Telephony and Phones

Any pros and cons of increasing station keepalive interval from 30 seconds to 90 seconds? Can we proceed with increasing the keepalive interval? Do we need to increase it on all CCM nodes in cluster?If possible please let me know the link to the docu...

Hi all,I just need a sanity check for this procedure.We need a 5.1 SUB replaced due to a faulty hard drive. We have the new server from RMA.What is the easiest way to do this?Can we use the existing server's disk (the working one) to recreate RAID on...

Hi,Currently in Central location we are running CCM 6.1 and in branch location we are planning to install SRST Router,due to criticality of the branch location planning to have two SRST router so we can have redundancy between SRST router.My query is...

Can any body share the experience of using credit card swipe machines with Communication Manager?

FAX within the same VG224 can't be delivered by using extension number, while it good by useing external number between the two. I use SCCP to connect VG224 to CCM.WHY?

Hi,How do you configure camp-on legacy feature (supported on CME v4.0 and above)George Georgiou

Hi,We are runnig 5.x UCM,IP Phone is 7941 Series,when the IP Phone is busy on other call an dother user tries to call the busy number he gets continuous ring back, he does not hear any other ring back tone where in he can know that the called party i...

When using Dynamic configuration tools to config NME-CUE, it has options for "SCUE language options" and has Qty options beside this, so what does it mean? Plz explain, thank you very much!

Hi,I have a 2801 gateway with 4 port FXS/DID card and about once a week, a voice port will get stuck in S_SETUP_REQ_PROC VTSP state and we need to go in and shut/no shutdown the port to clear it. Resetting the MGCP Endpoint in Call Manager also clear...

I'm trying like heck to figure out what I actually need to do to get Unified Mobility and the smartphone client working. I've found the installation and configuration guides, but I can't find any discussion of what needs to happen, with regard to a ...

Is there any thing I need to do for daylight savings time with Unity Connection 2.1.1 ?

Does anyone have any experience with integrating CCM with an Aspect SIP Proxy server? Not getting much help from the Aspect side of the house. This application will be used to connect Aspect ACD calls to agents in a remote location who are on Cisc...

Hi all,I have a Customer Service Group that is investigating working from home options. We record all customer service calls via a span port monitoring our voice vlan. When somebody vpn's in and runs ip communciator they will no longer be in the voi...

I would like to have the auto attendant allow for 1 button dialing. We have a small office of 7 users, I would like the auto attendant to simly say press 1 for employee 1 press 2 for employee 2 and have it transfer. How can we do this?

Hello AllI am trying to remove dsp profile for a transcoder. What is the correct order to do this?If I shutdown the profile and then try a no shut the router complains that its in a process of going down, try later. I am paraphasing.