Hi, CP-8800-V-KEM Plugged it into the phone and it isn't powering up. It was working before the day when we moved the phone to another desk its not powering up. Also firmware download status is showing as 'Upgrading' on CUCM.Tried restarting Cisco RI...
Hi guys, I am in the process of installing a configured CUCM cluster on site. I have 1x Publisher and 2x Subscribers. Subscriber 1 is local and Subscriber 2 is remote. At the moment I don’t have comms to Subscriber 2. I have a DRS schedule that backs...
when i dial the number it just rings for the caller and there is no dial tone at receiver end. after few rings call gets disconnect.I took the traces can someone help here? Also when i see logg there are too many log entries as below: 16734527: Apr 3...
We have a user that is able to log into his jabber account, but the "use my computer for calls" is greyed out. The user can not uncheck this option. I have checked their profile and it appears to be the same as everyone elses nothing stands out. An...
Hi, We are running latest version of CUCM and UCCX (11.5.1 SU2) and Cisco IP communicators 8.6.6.0 I'm a bit struggling with silent monitoring on Cisco Finesse when Supervisor is using IP communicator. I'm using only 1 PC to which I have connected ip...
Hi All, Having a very weird issue with some ATA186s I am trying to setup. I have gotten them added and registered in call manager (11.5) and they can receive calls to those numbers no problem. Where i am running into an issue is dialing out with them...
I have an issue here. When I pick up the call from IP Phone, I hear no sound and the caller still hear the ringing tone for the next 7-10 seconds before the call establish and we start the conversation. Below is the call setup: Call from outside -->...
I have currently setup a DN to forward to Unity then I created the Directory Handler to be voice enabled.When dialing the number i get the IVR response and say the persons name it finds the person and their extension then it says "Please wait while i...
Hi, I have a Cisco 7841 IP Phone. I have added some contacts and their cell-phone numbers to my Personal Directory. However, when that contact calls me from their cell-phone, the phone only displays the phone number being called from, instead of thei...
Hi,I've seen this posted before but I couldn't find a good reply to it. When I receive a call from outside our phone system (over our SIP trunk) to a cisco ip phone is there any way to associate a name to the number where I receive the call (calling ...
Hello, I am trying to get my CNF files to update, and have the VoIP's reflect that information. My goal is to enable SSH Access, and I have entered the following commands in attempt to do this Config tTelephService phone sshAccess 0create cnf-filesex...
In our offices we have a main line then a personal line for each person at our company. Our customer service team of 4 people are now using the IP Phone Communicator on our laptops more so we can work from home and still answer. However, 2 of 4 of us...
i have registered a cipc (softphone) with an extension number, and added hunt group logout on the button items.i saved the changes ive made, and even reseted the phone -- the hunt group logout is not ther it definitely works on a physical phone (hand...
Hi can you see what is going on when i try to download CCP from cisco? I cannot download the file. Please see picture attached. thanks
Hello, I manage a cluster with eight subscribers in several locations.I have an issue with one of the locations. From time to time, the MGCP endpoints show unregistered on the CUCM but is registered when checked on the router. This is usually resolve...
