IP Telephony and Phones

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Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...

call forwarding.png
Translator by Community Manager
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Hi allthe question is about ordering UNIFIED-CM-6.1. The "Ordering Dynamic Configuration Tool" lets me to order a MCS7835H2-K9-CMB2 with LIC-CM6.1-7816=.At the end the tool confirm me that I have successfully completed the configuration.But I have so...

arani by Level 1
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When trying to add route pattern to router list, it gives error"Error InformationAttempting to insert an item that already exists. (23)Details:Error No. -2147219945 (0x80040617):CDBLException Dump: [Duplicate value not allowed]"The route pattern is n...

ymulia by Level 1
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Hi have 3 attendant consoles, and there are no network connectivity problems between the consoles and the CM (4.1(3)es65), but on the console there?s a quick change of the call control, and a message appears on the screen ?Operator Terminal is up. Pl...

The “All users” option that was at the top of the “Department” drop-down list has disappeared. We're running on CM 4.02, and it's been working for years, and no changes have been made to the server. I'm lost on where to look for this. Anyo...

I have replaced a faulty CCM 5.1.3 server with a new CCM 5.0.4 server, which I upgraded to 5.1.3. My cluster is running CAPF profile and I am unable to update the CTL File via my pc. Error message "CTL Client version is not compatible with the CTL Pr...

THEoneZK by Level 1
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Resolved! CME hunt help

Hello All,I have a customer running CME 4.1(0) and IOS 12.4(15)T3. They have their main number as 8500. They want 8500 to ring on 3 phones simultaneously. If one person is on 8500, on the subsequent incoming call to 8500, they want the other 2 phones...

Has anyone run into issues with Faxes smudging on ATAs with a PRI? Basically some lines will smudge with parts of characters missing and other lines will have black lines running through part of them. With a normal analog line the faxes come throug...

bschear by Level 1
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Is this correct 7914 configephone 6 no multicast-moh device-security-mode none mac-address 001D.A219.F23B ephone-template 1 username "vm880925" type 7961 addon 1 7914 button 1:25 2:26 7:93 8:94 9:97 10:98 11:95 12:96 13:91 14:92 15:89 16:90 17:87 ...