IP Telephony and Phones

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HiWe have an issue where call display is not working. Our ISDN-PRI supplier advised that we are using NI2, and should switch to NI1.Is there any problems with doing this? And if not, how do you go about changing it?ThanksRobert

Resolved! CDR

Hi , I have a customer using CUCMBE - VER 6 and they want to install a 3rd Party CDR Analyst tool (call Ringmaster). They have advised me that the CDR info can be sent to a remote IP address. However they have not told me how this is to be configured...

This is more of a "How does this work" question. This is an output from a "show call active voice brief" There is only 1 call active on this gwTelephony call-legs: 0SIP call-legs: 1H323 call-legs: 1Call agent controlled call-legs: 0SCCP call-legs: 2M...

dvanzee by Level 2
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When running individual reports with the detail option I will occasionally get duplicate call records. The records will have the exact details of the call, ie time and date, hhmmss, number dialed ect. If I run a detail report on the gateway the call ...