Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Has anyone know why dealing a number one time, the other end detects as it was dialed 2 times? We use CUCM 7.xx Not happen with all number dialed, just with some services we call into. Any clue how to solve it? Here a video descriptionhttps://vimeo.c...
Hello, I know there is a way to do this however I am at a loss. What i am trying to accomplish is to have users call a DID number which will then get transferred to unity and prompt them for a mailbox number. After entering the internal extension n...
Hello together, maybe you can help me. following situation:I got an external number (+49711...) which has a forward to one of our numbers (2888). when nobody picks up the phone it jumps to an unknown mailbox. i call the internal number and when nobod...
Pressing hold on DX video endpoint disconnects the call. Call Flow : DX -->VCS -->SME (10.200.75.82) --->SONUS SBC(10.200.99.70) -->ZOOM Here are the SIP messages exchanged - INVITE sip:83609666@10.200.199.70:5060 SIP/2.0Via: SIP/2.0/TCP 10.200.75.82...
Hi All I have a CME on 3925 running ISO 15.5, and the CUE is 8.6 from sip trunk to CUE Voicemail. the call comes in after 2 rings it should go to voicemail, but the call drops for a sec then it carries on ringing again. no supplementary-service sip m...
Hello Everyone, I hope you can help me with this odd problem.We have this migrated CUCM deployment (12.5) , We have 2 Branches, each with Its own Subscriber, Publisher is in DC. Users o from of this branches are experiencing random call termination,...
I have a situation that call connects to DN with recording profile set change to as conference display on phone screen when call is answered. The line is set up for audio recording with a 3rd party application with BIB on and through SIP trunk with r...
We will be switching to a cloud solution but want to continue to use our exisitng cisco phones. 8845 and 8945 series. The problem is, it looks like 3pcc was only supported on lower firmware versions. Active Load ID:sip8845_65.12-1-1-12Inactive Load I...
HiI've got a strange one here. I've an 8832 registered with CUCM, it's getting an IP, conf file and calls are working without any issue.On CUCM it's showing as not available and the webpage isn't reachable. Registration: UnknownIPv4 Address: None Th...
Ok so what is the deal?Doesn't look like it does anything.I am changing my default regional relationships tonight and need to remove a lot of relationship and was looking for a way to make bulk changes to the regional matrix. Tried Export/change/Impo...
Is there anyway to get the total amount of time an agent spent with their phone on mute? I can't seem to get a definitive answer on this. I've looked in TCD but it's not there.
Hey Guys, is it possible to integrate a Callmanager 11.5.1 with a MS AD 2016? I cannot find a Compatiblity Matrx for this. And if it doesn´t works, is there a solution for this Problem? Our Customer only has AD 2016 ... Thanks!
Hello,I am new to this and I am having a hard time changing the timezone on my cisco voice router c2951 I have different phones 7962 and 8841 and they both show different times.I did the following and that didn't work: I clock timezone PST -8 0clock ...
Hi ,Can someone explain me how does the SIP point to point VC call works. Example: SIP endpointA at Bangalore and Endpoint B at Pune. How does call get initiated and how it flows,
Hi All, We would like to know if window 10 is compatible with CUAC version 10.6? Currently, we have a CUCM version 10.5 and CUAC 10.6. We reformat the PC of the user that has a windows 7 OS to windows 10 OS. However, CUAC is not working on windows 10...
