IP Telephony and Phones

Dear All,We tried to enable Battery-reversal to supervise the answer of remote phone so that CDR on CCM will generate correct duration of each IDD call. However, the call drops after the remote phone pickup the call. On the ip phone screen, it is sti...

I have several users that will be working out of their homes. We setup a private analog line in their home. We are forwarding their corporate (CCM) extension to the analog line. The problem is, after the no answer would like the Unity vm to kick in. ...

Hello! I need to generate a basic reporting on CCM (This is not something what will be frequently done but in case a bill for particular month is suspiciously big that some calls can be traced). My question is if it is possible to generate such kin...

I have a AAstra 9110 analog phone connected to a vg248. When a message is left in the unity voicemail the mwi led will not activate on the analog phone. What are the correct settings in the VG to activate the led on the analog phone?

HiI have a customer who used the CorporateDirectory.txt file to import the CallManager users initially. Now he complains that when he adds a user to CallManager, the change is not reflected in the Attendant Console's directory. I also found out that ...

Hello,We have deployed CCME 4.2 at one of our customers. The customer wants to use Outlook Express to dial out using the contact details. The customer has got approximately 40 users and each user has got hundreds of contacts in the Microsoft Outlook ...

hello,i want install and configure unity 4.2(1) with Exchange 2003.Please could you give me an exact documentation to do this installation and configuration.thanks in advancehicham

Hi Guys,I need to expand the 9 digits the carrier is presenting to 12 digits to match my DN`s.I have tried using a translation pattern to prefix the extra 3 digits but its not working.I have not got my head round the dial-peer thingy so will apprecia...

HelloIn attachment is our cisco 2821 config. But i can not get welcome message from our site call to PSTN line.Everybody please help

I am using as5350xm.I could see debug being outputed to console. Is it possible to redirect them to a telnet session?PLs kindly advise.

How long should an upgrade to 6.1.1 take? Mine has been going for 4 hours and appears to be stuck, although it stills says running. Any help to calm my fears will be greatly apprectiated. Thanks.

I have a customer who needs to block incoming calls to thier call agents. They currently have mgcp running on the pstn router and callmanager 4.1. Is there a way to do this? Thanks