IP Telephony and Phones

Hi,1- Do CUCM 6.1 have a Web Dialer tool that we can integrate with another web page?For example, I have a web tool that I use to call my clients. I don't want to use another CRM.So I just want to integrate a single button in my web tool. And just Cl...

Hi,I am trying to figure out how to use the AXL SQL tool to bulk add CTI route points.I can see from the AXLSOAP.xsd file that there are options for get/add/update of cti route points available, but cannot figure out the correct XML to do this. as i...

Hi All,I am readying an upgrade from 5.0(3) to 6.1 and had a few questions.In all the compatibility matrixes i see upgrading from 5.04 but nowhere do i see 5.0(3)Should it be the same?The upgrade path i see is, 5.0(3) to 6.0 then 6.0 to 6.1is that ri...

We have CCM 6.0.1 and UC 2.0.1I have a 7912 phone that then you call from another IP Phone it rings the normal 3 times and goes to voice mail. When you call from a cell phone of digital phone it goes straight to voice mail and the user does not even ...

Is it possible to add multiple wav files for music on hold to the call manager express? We would like to have the option of having different messages play for different offices rather than a system wide MOH wave file.

Hi! Can I get the serial number of an HP MCS server running CM 5.1 through the SSH session? I tried all the show commands and can't find it anywhere.

Hi,I have the following case: Two E1 interfaces to the PSTN. An incoming call comes and I want to send it to the CallManager with different IP addreses (loopback) based on the E1 line. My target is to allow 7 incoming digits for the first E1 and 4 di...

Just wondering if anyone has seen this - I had someone call in, they had built a Pub, and then were adding 2nd node to the server, in preparation for installing the Sub. They noticed they had used the wrong name, so they deleted it, and added it aga...

I have CME 4.1 and 7945 ver 8.3(2)SThere are two problem;1) for some menus, navigation button doesnt work correctly.2) I try to transfer outside call to inside phone, phone doesn't answer,after ending trasfer ring-back tone continues to play in the b...