Issue: New phone build not registering. After a phone (any phone model) is configured for a new build the screen is stuck on registering. Phones network settings are correct. However phone will not register until I unplug the phone and plug it b...
I have two sites that share a single voice gateway. Both sites use SIP phones. The sites use SIP trunks for most incoming and outgoing calls, so the gateway only comes into play during SRST and AAR. The gateway has 4 analog lines connected to an F...
Hi - hoping someone can help. I have inherited a call manager system and an MGCP gateway that has a PRI connected to it. There have been no configuration changes to the call manager or the MGCP gateway but outbound calling has stopped without any rea...
Hello, we are offering Webex (license Webex Calling Basic Calling) to a new customer. Do I need to offer phones with or without 3PCC? Which one is correct with Webex: CP-8861-K9= or CP-8861-3PCC-K9=? What is the difference between those two? So far,...
Info Call Manager 11.5.1.11900-26PhoneCisco 8831Firmware10-3-1SR3-5 Hi I've had an issue I haven't been able to pin point for a while with 8831's and audio. The issue is, a user makes a call on the 8831 (landline/mobile/conference bridges) and perio...
Hello, What we want to do :We are trying to interconnect a web browser using webrtc to the CUCM 11.5. Our objective is to receive or send a call from outside of Dassault System and to acces to all features of CISCO infrastructure What we did :We have...
I have SIP trunks that I can look at in RTMT (real time monitor tool) and see the detailed SIP message just fine, but a new SIP trunk I added to a Cisco router (used as a branch office access to PSTN and for SRST for that local site) is not showing m...
As a Avaya engineer I'm highly interested in gaining hands on experience with Cisco voice UC. However, I'm not sure where to start. Should I build a home lab or learn through CBT Nuggets? I do have a CCNA cert.
CUCM Version: 11.0 We recently received a Polycom Trio 8800 per client request for voice conferencing user only. After following some guides, I was able to partially integrate it into CUCM as a third party SIP device. All outbound calls are successfu...
The question is about how we could monitor our CUBE licenses so that we could get some kind of Notification like a month before before the licenses expire. the current version of IOS is 16.03.09 and the CUCM version is 12.5.1.11900-146. Do we have so...
Hello All, I just bought new Cisco phone model 8845 3PCC and i want to put new background in the phone but it's not working with me. I think that i need to make it through tftp but i don't know how to do it. Is there any steps i can follow to change...
Hi all, I have a sip trunk connected to a 3er party PSTN (NEC) When the customer dials, from the NEC side to the Cisco they dial 6XXXX, In the cucm where should I configure the incoming call number from the NEC so I can remove the 6 and live the 4 d...
I am having an issue where a user calls the CTI route point going to UCCX from one site to another, they recive a busy signal (not a re-order). users from this same site can call other dn's to this site just not CTI route points going to UCCX. Users ...
Hello,when you already have 8800 and 7800 phones in the 3pcc version and you go for the 6825, then you expect the 6825 to be similar to the existing mpp/3pcc, or not?In fact the 6825 is a completely different platform.Where are features like: Caller ...
