Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
This is a theoretical question is for a college assignment. I'm just trying to see if the configuration for a contact center: a broadband FR access going to a router, going to 4 E1's, going to a PBX with ACD, going to a contact center has a bottlenec...
looking for information to help understand flex mode dsp. If I have local hardware conference between local & remote people (711 &729 codecs), does the flex mode provide transcoding, or do I also need to set up transcoding? thanks
hello i have call manager that is connected to PBX via BRI of 2811 gateway, the problem is when some calls between Cisco IP phone and the phone that is behind PBX does not pass, and it dipslays an error message.In attachment you will find trace of th...
Hello all,I have a project starting tomorrow with linksys SPA922 sip phone and Call manager 5.x. I have started playing around with the setup but the phone's registration is rejected. Can you please point me to the right direction for documents that ...
Is there a DST upgrade for CCM 4.0.1? I did not see the DST upgrade for 4.0.1 or must we upgrade?
Hi all,I need to configure a third line in 7941 IP Phone.I tried to change the Phone template and edit. But I failed. If anybody can help to configure the third line,Please give me the stepsThanks in Advance.
Hello,I am looking for an easy way to allow the end-user to configure a "Call Forward All" when the line concerned is not the 1st one. My client is using a Cisco IP Phone with 2 lines, he can use the "Call Forward All" softkey to configure the 1st li...
In a situation whereby there is one pub and one sub, only the pub's database is writeable. My understanding is that when a query is made for, let's say, a phone on the sub that the information presented on screen is pulled from the pub and is not a ...
Hi,I tried to install a cisco 7921 wireless IP phone on a callmanager 4.1, but the 7921 option does not show on the "Add a new phone page". Does this mean that CCM 4.1 can not support 7921 wireless IP Phone?
I have configured the MGCP gateway and the Call manager to support that gateway.I had debugged the registration output on that gateway, there was a traffic between them..but the status for that gateway and its FXO cards in the call manager is "regist...
Hi Is there a way to stop the personal directory from timing out, forcing user to have to logout and login again? This is CCM 5.1.2.Thanks
CCM 5.1.2 with ESProblem - Unable to log into adminstration web page as another user. Have assigned different roles to the user but the error I get is "Access to the requested resource has been denied""You must restart your web browser in order to l...
How do I check that the status of Database replication in ccm 5.1.When I issue the utils dbreplication status command, it points me to a file which I cannot read...
Hello, Apparantly, we cannot change the softkey template of a 7911G and CallManager 4.2.We would like to remove the “messages†button, as we do not have a voice-mail system.Any ideas why this does not work ? Did anyone tried this in the past ? (W...
Instantly receive "Record does not match the file format selected" error.Insert RDPs in /common/bps/csvfiles/remotedestinationprofiles/insert/insert.txtFailure Details : Remote Destination Profile Name Error Code Error Description--------------------...
