IP Telephony and Phones

Hello I'm looking for a way to track how busy my PRI lines are. We are looking at cutting back on the amount that we have. Is there a way to get a counter of how many calls are made a day.I have looked in RTMT but it does not show by day how many c...

I have recently implemented an IPT solution at an office in town,now my problem is this,whenever a clent calls the office he hears the phone ringing for three times but the receptionist at the office only hears one ring.This is causing some clients t...

Hi, I am having an issue with AC for ccm 5.1.3. I have installed the application and can log onto the application on the PC. The global directory shows up fine, but when i try to make a call, I get a message saying no directory number available. The ...

Hi, we try to use a SIP account in CME 4.1 with letters in the accountname (eg. ABCD01234) to a dialpeer, but without succes. Any thoughts?

Should I configure Fax-relay or fax passthrough on a VG224 to support Super G3 fax machines?Is their a general rule of when to use fax-relay as opposed to fax-passthrough? thanks

Hi All,I am doing a new install of CM 5.1(3). I can access the console of the system with administrator.I cannot login through the webpage though. I was pretty careful to use the same password for the accounts but it looks like i might have type it...

Hello,I have a 2811 router that has CME 4.1 archived on. SCCP phones register fine, but there is a 7960 phone that was previously used as SIP. How can I convert this SIP phone to SCCP and register with CCME?Thanks

hello,i have CCME 4.2 and i want to configure the extension mobility.can you post me the configuration that i can put in the router.thanks in advance.

I am trying to route our international calls from London to NY over our IP network. Call flow from London will be: Nortel Meridian > PRI card > Cisco Gateway PRI Interface > TDM to RTP conversion > Into QoS enabled London LAN > Via MPLS Network > Int...

Hello I'm adding a VWIC-1MFT-T1 to a cisco 1751v router with 12.3 IOS for use with a PRI. The router already has two DSP's so at least it should handle 12 channels/calls. However, when enter the command:pri-group timeslots 1-24 (or any combo)I get t...

This is a theoretical question is for a college assignment. I'm just trying to see if the configuration for a contact center: a broadband FR access going to a router, going to 4 E1's, going to a PBX with ACD, going to a contact center has a bottlenec...

looking for information to help understand flex mode dsp. If I have local hardware conference between local & remote people (711 &729 codecs), does the flex mode provide transcoding, or do I also need to set up transcoding? thanks

hello i have call manager that is connected to PBX via BRI of 2811 gateway, the problem is when some calls between Cisco IP phone and the phone that is behind PBX does not pass, and it dipslays an error message.In attachment you will find trace of th...

Hello all,I have a project starting tomorrow with linksys SPA922 sip phone and Call manager 5.x. I have started playing around with the setup but the phone's registration is rejected. Can you please point me to the right direction for documents that ...