Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I have set up some services (from an Informacast Server for paging) and sometimes have difficulty getting to them. I can hit the services key and see my options but when I select one it just goes to "requesting" and eventually times out. Sometimes ...
The cdr analysis and reporting scheduler service will not start. When we attempt to restart it we are getting an error that it can be an internal windows error or a service error. Any ideas on what would keep this service from restarting. Should I tr...
Hi All,I'm having trouble backing up a customers Callmanager. I can set the storage location and which features to be backed up (CCM & CDR) but when I execute a manual backup it freezes. It'll run through backing up each file successfully but when i...
Hi,I have a few translation-rules that take a 4-digit number starting with 5 (5xxx) and translates it to 1-514-555-5xxx. When a user dials that number on their 7960 phone, it shows the translated number (1-514-555-5xxx) on the display. Is there a way...
Hi Pros,I have installed CallManager, 4.2, and the Active Directory plugin. All work fine, but I have a question:The plugin searchs users from the 'Users' container. Our customer has several users containers in different OUs in the Active Directory. ...
Hi All,We're implementing a IP phone system with 2811 CCME and n.23 7931G phones. It's first time that we use this new phone model.Now we see that into phone menu's there aren't the functions to access to local phone book or others phone book site on...
HelloLooking to setup a remote office with fewer than 20 people that'll use our CCM's accross a full T1. Also setting them up with a T1/PRI for voice.I'm hoping to accomplish all of this by using just a 1751v router.Anyone know if putting both a ful...
Dear All, We are trying to install Atlas Sound Speaker phone model 18S in Berbee 5.1 but we are unable to do so. Do we require any firmware files before adding Speaker in Berbee. I have tried to check for the same in C:\ProgramFiles\Berbee\webapp\res...
Have a customer running Unity 4.2(1). WHen using the phone to set alternate greeting the following occurs."Attempted to setup my alternate greeting but was unable to set an end date. When I pressed "7" (for seven days later) I got the following messa...
Ok, so suppose Tom *doesn't* have Unity Voicemail, and Harry does. Tom is doing a CFwdAll to Harry.Someone calls Tom, it forwards to Harry, and eventually gets to a point where it should go to Harry's Voicemail. But it doesn't... it tries to go to To...
Hi, could someone help, please.If CCM (ver.4.0) supports G.729 for the CTI-ports? The problem I have is CTI-ports can't dial to ip-phones after CCM is configured to use G.729. With G.711 everything is ok.Many thanks in advance.
Hi,I'm trying to configure the PRI group setting on Controller E1 0/0 on 2600 12.2 to pri-group timeslots 1-31 and am getting the following message.%Voice interface must be shutdown before updating configuration.I tried issuing the shutdown command t...
Dear all,I've been struggling a long time to get my ATA's working. first I thought the ATA wouldn't work with HP faxes, but now... I even get communication errors on Canon faxes. I want to move all the faxes from my traditional telephone central, but...
WE have installed the Call Manager 4.1(3) and this is being integrated with a non CISCO (ITS Telecom VME Pro) Voice mail box.As suggested by Cisco, we hace connected the RS-232 Port and FXS Ports for communication.The incoming Calls are landing on th...
I have a question about hunt groups and the way they work. First if I have the following hunt list with these ext.00010002000300040005Now I create a P of 8888. Now when someone calls 8888 and I have the option Top down. It will start calling 0001 and...
