Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello, I am hoping to get assistance on how to properly install a device pack to support the webex room kit mini. I already tried to install the latest device pack that would allow the mini to register on my call manager but it failed. I noticed that...
Hi all, I'm having some problems dialing from a third party SIP device. We have CUCM 10.5 on our campus. The device is a JK Audio AutoHybrid IP2 that has two extensions assigned to it. I had previously programmed one of these devices and it worked ...
We have a CUCM 12 cluster with a few subscribers. When phones are registered to a certain subscriber the DTMF on outbound calls does not work. If we update the CMG on their device pool so the phone registration moves to a different subscriber the DTM...
Would appreciated that anyone could give me some help on this.I had a MLS service hook to Cisco 2900 router and connected to CUCM. I'm trying to create a lab and referring one of the DID numbers from the MLS services connected to CUCM and route it to...
Good afternoon, I have been tasked with creating a help desk phone answering system... Customers will call one outside number and then be able to choose different locations... Press 1 for east, press two for west, press three for south.... Each locat...
hi,we have cucm8.6 and gateway 2811 with ios12.4Teverything was working fine till last week then users started complaining about call drops to certain numbers.when i checked on gateway i got q.850 cause 127 error in debug ccsip messages.i called ITSP...
(config-subif)#h323-gateway voip bind srcaddr xxx.xxx.xxx.xxxBind IP Address configured. Please remove before reconfiguring I am getting this message despite no bind address configured. anyone seen this issues before? RTR#sh run | include bindRTR# ...
Couple weeks ago, we had reports that calls outbound to external clients were showing up as "Private" instead of our company name. We have not made any configuration changes however the carrier swears we are overriding the CNAM info with information ...
Attempting to upload a prerecorded greeting for a mailbox with AudioText Manager. I've converted the audio wav file to the supported properties, 64kbps, etc, and attempt to upload the file to a Unity Connection version 10.5.2 with Unity Connection A...
CUCM 11.5.1CUCM =>SIP TRUNK1=>CUBE#1=>SIP Trunk to Service ProviderCUCM =>SIP TRUNK2=>CUBE#2=>SIP Trunk to Service ProviderSLRG:-SP-RouteGroup:--Trunk1--Trunk2 We have a private circuit to SP connecting to CUBE#1. The SP sends calls to us on this tr...
Hello,Media master is not allowing me to "open file" the option is greyed out. We are using the latest Java 8_51. If anyone has encountered or has any troubleshooting steps please let me know. Thanks,AK
Hello, ı have to change hostname of cucm pub and sub. the problem is that when i try to change hostname using web gui or cli never change happens. Using with web gui: i pressed save. but when i refresh the page i saw still old hostname although i ...
Hi, I try to build a E164 Dial Plan according to Germany dial plan. Unfortuantely I can not find a good guide to make this correctly.Would you please help me by configuring:1. Change the number to E164 dial plan in UC.2. A user guide dial plan for Ge...
Dear Experts, May I know that I cannot type CME cli commands in vCSR 1000.I installed demo license from Cisco and license level is AX (permanent) on vCSR. Thanks and Best Rgds,Min Ko Oo.
Hi,we have a 3rd Party ContactCenter Application connected via SIP-Trunk to CUCM, which works fine. That application controls the connectede endpoints by CTI / TSAPI.When a cal is connected and the user intitiates a consulted transfer, then sometimes...
