IP Telephony and Phones

Hi Guys,Ive been looking into this for a week or so now and I cant seem to find any info on in. Im trying to set our queues to make people calling in on mobile numbers to be handled at a lower priorty than normal calls. Is this possible. Any help ...

I have a number of mgcp controlled gateways. Some of them have the endpoint as the local ethernet address, and some have the endpoint as the WAN address. How is this determined, and is this configurable? thanks

Hi, I have a CME 4.2 on a router 2811 with an AIM-CUE 1GB on it. I currently have the unity version 2.3.4 - Installer 2.2.1 - Thirdparty 2.3.2 - Bootloader (Primary) 2.1.2 - Infrastructure 2.3.4 - Global 2.3.4 - Service Engine license 1.20 2.1.2 - Au...

Hi! I have inserted the following configuration: " application service queue flash:app-b-acd-2.1.2.2.tcl param queue-len 10 param number-of-hunt-grps 1 ! service foradehoras flash:app-b-acd-aa-2.1.2.2.tcl param number-of-hunt-grps 1 paramspace englis...

Hi,We are currently running CCM 4.1(3) cluster on MCS-7835H-3.0-IPC1 Servers and IPCC Express version 4.0.4 SR1 on MCS-7845-H1-CC1 server.We are Planning to upgrade existing CCM (4.1(3)) to CCM 5.1 and IPCC Express version 4.0.4 SR1 to 5.0. Please le...

dear sir, How do we perform the subject mentioned ? That means from the 3G handset and by using 3G operator ... make the video calling to ip phone ? please advise, thanks.

Hi all,CCM 6:Is it possible to define a speed dial button or a softkey for the Cisco IP Phones 7960/61 to Forward incoming Calls to a specific number?Thanks for help!

Has anybody around here actually had a successful implementation using Witness to record calls on a Cisco phone system? We have recently implemented it and there seems to be nothing but trouble and the support through Witness is far from stellar. T...

Hello,Does anyone know if it is possible to keep multiple ringlists? For example, department A is only allowed RingList1 and department B is only allowed RingList2. Any incite would be great, thanks!

hican someone guide me where to find a good docs/tutorial materials on contact center enterprise version?thanks

Hi all,I want to set up a calling card for international and local calls.At present i have a 2811 router and propsing to buy a Catalyst 3560 24 10/100 + 2 SFP StandardImage (WS-C3560-24TS-S).What are the requirements and resourses (switch,routers etc...

Hello,Im trying to upgrade from CCM 5.0.4 to 5.1.2(b) but i always get Upgrade failed in the end. Im doing it all by the book and cant see what is failing (cluster with one publisher and one subscriber). Trying to upgrade firstly on the publisher...A...

A customer would like all phone in a hunt group to ring at the same time. Can this be done on Cisco call manager wxpress using sccp phoness ??