Is there a way in Unity Connection (ver: 12.0.1) to block an extension from receiving outside voicemails?This extension is reachable from the PSTN via a call handler. We would like the extension to remain reachable, but not accept voicemail. Thanks i...
Forum Posts
Resolved! Conferencing Resource Question
Hello,I am working with a client that do a lot of transfers using adhoc conferencing. They will be using G729 for their codec for all calls. The call center agent will receive a call, set up an adhoc conference with another user, and then drop off th...
hello,i am running into a problem that appears to be around since 2014. Jabber on my Iphone 8 disconnects every time when the network changes (wifi=>4g, 4g=>wifi, wifi=>wifi) and does not automatically reconnect. Also the fact the connection is lost...
Hi All, I am in SRST mode, my 2 phones are correctly registered on VoIP GW /Routr(ISR4331) but I get following error from ISR4331: No matching outgoing dial-peer DN are 60401 & 60402(correctly SIP registered) Below my config FIX1-VPN-RTR#sh dial-peer...
im shifting my phones from cucm 8.5 to cucm 12.5 , im trying to remove the cucm trust list from the old phones so that they register to the new one without factory resetting them one by one , it is said there is this feature "Prepare Cluster for Roll...
Hi All, I need some help, we have recently started moving from MGCP Gateways to SIP CUBE on our Routers as the PRI quality was not good. I have Ported my Fax Range to the new ISP and currently having trouble receiving Faxes when it hits my CUBE. Plea...
Hello All,My customer is running CME 11.6 with LPCOR & PIN feature for International calls.Now below is the detail of issue which I would like to highlight and need a permanent solution on the same. Note 1: PIN feature is only use for SCCP phones a...
Hi guys,I have a Mega cluster of 14 CUCM SUB and intend to add 2 more CUCM SUB to the max that Cisco allows. Before I intend to add it into the cluster, I saw there is a bug CSCub12922: "Add new subscriber to existing 8.6+ CUCM cluster cause all devi...
Hi, Wanting to know if enabling a logged out profile in extension mobility on a handset would consume the same license as someone who has actually logged into the telephone? ThanksAdam
I need some help in understanding PLM. We are moving cucm licenses from local PLM to standalone PLM.Will the licenses move to standalone PLM or it uses available licenses in standalone PLM? Any help is much appreciated!!
Hi, I have SIP trunk from Verizon and have few Toll free number from AT&T, I have few outbound agents and their External Phone Number Mask is TFN. Now when this agents make outbound call it fail. I can see logs INVITE properly handed off to verizon. ...
I have dial by name enabled, our CEO is listed in the directory but I want the calls to go to his administrative assistant's extension.Any ideas on how to make that happen?
Resolved! SIP Trunk using CME
Hello Everyone,I need some help in setting up SIP Trunk on CME to send and receive all calls (local, domestic & international)here is a copy of the voice related setting that I have:ip dhcp excluded-address 10.10.20.1 10.10.20.20!ip dhcp pool Voicene...
Resolved! Best Hard Phone unit for Operator
Hi, One of my clients using Hard phone answer button to answer their general line inbound calls. Hence that particular key (Button) is pressed many times a day. So we are looking for a phone unit with high durability key pads. Please let me know wh...
I have a "just double checking" kind of question. Does swapping the active/inactive phone loads in CUCM Device Defaults cause the phones to reboot and get the new firmware? I have the new firmware staged and ready to swap but wanted to double check...
