IP Telephony and Phones

I need help setting up a phone i purchased. 

Hi,When I do a “SHOW SIP-UA REGISTER STATUS”, I got two records: one is showing ".*" which registered status shows no; another one is the actual SIP number which registered status shows yes. Please see attached screenshot. I got a problem of incoming...

We are CUCM 12.5 and using CiscoJVDI-12.0.0 in Citrix Desktop.If we create a multi-line Jabber the second line shows up outside of the the Citrix Environment but in Citrix you do not see the dropdown on Jabber for the second line. When a call is rece...

Cisco Hi All,If I can please pick your brain regarding the SIP / VOIP issue that happened after we migrated over to our new Provider.Device Setup: Cisco IP Phones > Cisco POE Switch > Cisco 2811 PABX > MIkrotik CCR1036 > ISPWhen I did the Sip Trunk t...

Hi,We have a cluster where certain phones should make outbound PSTN calls with their calling ID withheld.   It's currently done at the router pattern level, meaning for these phones we need a separate set of PSTN route patterns, partitions and callin...

Hi!Is it possible to change background image on IP phone 7962 in CUMCE ver. 4.1. I'm trying according different guides which are published on this forum and without results. Maybe it's a CUMCE 4.1 version problem (too old).

I have 2 clusters A and B connected over a SIP trunk, extension to extension calls between them are completely fine. But when a phone on either side is forwarded to PSTN, then calls don't complete. If a phone on cluster B is forwarded to PSTN and get...

I'm running into problems getting Click to Call to work in Office 2003 applications. Click to Call seems to be functioning properly in Internet Explorer but not Word and Excel. Right-clicking on a number doesn't generate the "Call" or "Call with edit...

Hi, my cisco ip phone CP-3905 in the Unprovisioned mode , althought i'm checked the firmware is newest version (CP3905.9-4-1SR2-2) ! How can i fix it ?cli.log : 
00:00:21:214 x [CENTRAL] State transit CONFIGURING_IP --> PROVISIONING
00:00:21:231 x...

Hi I installed CUAS 11.0.4 on windows 10 and doesn´t work fine. I logged properly but when I try to create Directory Group i received a message Failed to save directory group information. Other issue is I can´t park calls, it shows me there are no pa...

We are trying to setup barge on a shared line.  We are running Call Manager 11.  It appears as though the field of Single Button Barge has been removed on 11 under phone configuration.  I checked on 10.5 system and the option is there, but on my 11 s...

Greetings. I work at a Nuclear Power Plant and we use Cisco 8851 IP Phones. Previously we used Nortel IP Phones and my colleague, who has a Phonak Compilot device due to hearing impairment, was able to pair the device via Bluetooth with no problems. ...

I have a VoIP exam coming up, and part of this exam will require us to configure a site with two routers and two switches. The first router (R1) is not running CUCME and is connected directly to the PSTN. The second router (R2) is running CUCME and i...